Associate Training Coordinator | Freshers

Niit Learning Systems; Gurugram District; On-site; INR 180,000 - 300,000; Full time

Job summary

NIIT is hiring for a Customer Service role at Gurgaon. This is a work-from-office position. Fresh graduates can apply and grow in a training-focused environment.

Contact Hayatt Khan at 7302533421 or [e-mail] for inquiries. The role involves handling training administration queries, scheduling, and generating MIS reports.

Qualifications

• Freshers with Graduation can apply.
• Customer queries are handled via email.
• Role is on-site at Gurgaon location.

Responsibilities

• Handle customer queries related to training administration via email.
• Assist customers with resolutions and training scheduling options.
• Perform detailed case analysis and generate system tickets.
• Maintain accurate documentation of cases.
• Generate daily/weekly MIS reports using Microsoft Excel.
• Manage training activities on Learning Management Systems (LMS).

Education

Graduation

Tools

Microsoft Excel

Learning Management System (LMS)

Job description

NIIT is hiring for Customer service role for Gurgaon location. It is WFO role.

Freshers with Graduation can also apply.

Contact - 7302533421

Key Responsibilities:

• Handle customer queries related to training administration via email .
• Assist customers with resolutions and training scheduling options .
• Perform detailed case analysis and generate system tickets
• Maintain accurate documentation of cases
• Generate daily/weekly MIS reports using Microsoft Excel
• Manage training activities on Learning Management Systems (LMS)

Contact: Hayatt Khan 7302533421

[e-mail]