Associate Program Manager (last mile)

Licious; Bengaluru Urban; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading meat and seafood company based in Bengaluru is seeking an Associate Program Manager for last-mile operations. The candidate will lead the Control Tower to ensure real-time visibility and decision-making across the supply chain. Required qualifications include 3 years of experience in strategy operations or supply chain management, strong analytical abilities, and proficiency in Excel and SQL. This full-time position offers a dynamic environment focused on process excellence and automation.

Qualifications

• 3 years in strategy operations, supply chain management, food-tech/FMCG ops, or program management.
• Strong analytical ability with comfort using Excel/Sheets and SQL.
• Experience in high-volume operations (cold chain, perishable supply, last mile, or fulfilment preferred).

Responsibilities

• Lead the central Control Tower for high-scale operations ensuring real-time visibility.
• Architect and govern the entire operations engine end-to-end.
• Drive transformation initiatives focused on automation and workflow redesign.

Skills

Strategy operations

Supply chain management

Analytical ability

Excel

SQL

Stakeholder management

Job description

Associate Program Manager (last mile)

We are Licious, a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, serving over 32 lakh customers across 20 cities with fresh meat and seafood.

Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on…

What makes the role meaty?

This role leads the central Control Tower for high‑scale operations, ensuring real‑time visibility, rapid decision‑making, and zero‑miss execution across the supply chain and on‑ground functions. You will architect, govern, and scale the entire operations engine end‑to‑end driving alignment, eliminating bottlenecks, and ensuring each workflow runs with speed, accuracy, and accountability.

You will work closely with Tech, Product, Analytics, Supply Chain, Last Mile, Planning, Quality, and Hub Ops teams to develop mission‑critical programs. The role demands sharp analytical instincts, strong systems thinking, and deep comfort operating in high‑velocity environments like quick‑comm, food tech, FMCG, or e‑commerce.

Control Tower Design & Strategic Governance

• Architect the real‑time Control Tower framework, defining visibility metrics, decision protocols, and escalation pathways.
• Establish governance rhythms that drive accountability, high‑velocity decision‑making, and proactive risk identification.
• Lead high‑impact, cross‑functional programs that strengthen supply chain and fulfilment capability.
• Build scalable systems, SOPs, and playbooks that improve predictability, standardisation, and long‑term operational maturity.

Cross‑Functional Integration & Alignment

• Serve as the strategic connector across Supply Chain, Planning, Finance, Tech, and Customer teams.
• Align teams on priorities, resource planning, and program goals to ensure unified execution and clarity.

Process Excellence, Automation & Continuous Improvement

• Drive transformation initiatives focused on automation, workflow redesign, and tool adoption.
• Use data‑driven insights to eliminate inefficiencies, strengthen forecasting, and enhance system resilience.

Capability Building & Leadership Enablement

• Coach analysts and coordinators to develop strong analytical, operational control, and program execution skills.
• Build organisational capability through training, dashboards, frameworks, and decision‑support systems.

We hope that you have…

• 3 years in strategy operations, supply chain management, food‑tech/FMCG ops, or program management.
• Strong analytical ability with comfort using Excel/Sheets and SQL.
• Experience in high‑volume operations (cold chain, perishable supply, last mile, or fulfilment preferred).
• Excellent stakeholder management across multi‑level and multi‑function environments.
• Proven ability to handle pressure, prioritise quickly, and operate with strong on‑ground judgment.
• Experience implementing process automation and operational systems.

Job details

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Other
• Industries: Food and Beverage Services