Associate Principal - Architecture

LTM; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

LTM in Hyderabad seeks an Azure L3 Engineer responsible for managing and optimizing Azure cloud environments. The role involves troubleshooting complex incidents, mentoring L1/L2 engineers, and ensuring stability and security across Azure services. Candidates should possess extensive Azure experience, strong automation skills, and a Bachelor's degree in Computer Science or related fields. The position offers opportunities for collaboration in high-availability environments and requires leadership abilities for guiding younger engineers.

Qualifications

• Extensive hands-on experience with Azure cloud infrastructure and services.
• Strong knowledge of Azure Active Directory and security best practices.
• Effective communication and client-facing abilities to manage incident calls.

Responsibilities

• Lead and troubleshoot high-priority P1/P2 incidents ensuring quick resolution.
• Support and administer key Azure services such as App Services and Kubernetes.
• Mentor and coach L1/L2 engineers through technical sessions and reviews.

Skills

Azure cloud infrastructure

Automation and scripting (PowerShell, Azure CLI)

Incident management

Azure networking and security

Documentation skills

Leadership and mentoring

Education

Bachelor's degree in Computer Science, Information Technology

Tools

Azure Monitoring tools

ARM templates

Terraform

Job description

Overview

The Azure L3 Engineer will be responsible for managing optimizing and supporting missioncritical Azure cloud environments. This role involves handling complex technical escalations, leading P1/P2 incident calls, engaging directly with clients and mentoring L1/L2 engineers. The engineer will ensure stability, scalability and security across Azure services while driving automation, cost optimization and adherence to operational standards.

Key Responsibilities

• Lead and troubleshoot high-priority P1/P2 incidents ensuring quick resolution and clear communication to clients and stakeholders
• Support and administer key Azure services such as App Services, Kubernetes, Logic Apps, Key Vault, and Azure Monitoring tools
• Perform advanced troubleshooting for issues escalated by L1 and L2 teams across compute, network, storage and identity services
• Implement infrastructure automation through Azure ARM templates, Bicep, PowerShell or Terraform
• Monitor resource utilization, health and performance using Azure Monitor, Log Analytics and Application Insights
• Ensure compliance with cloud governance, security policies and cost management best practices
• Collaborate with cross-functional teams to design and implement high-availability, fault-tolerant environments
• Create and maintain detailed documentation including SOPs, architecture diagrams and technical runbooks
• Mentor and coach L1/L2 engineers through technical sessions, reviews and escalation handling
• Participate in capacity planning, patch management and disaster recovery exercises
• Participate in shift rotations, ensuring coverage for 24x7 operations across environments

Required Skills and Experience

• Extensive hands-on experience with Azure cloud infrastructure and services: VMs, VNet, NSG, Load Balancer, Bastion, App Gateway and PaaS services like WebApp, Function, Logic, EventHub, Cognitive Services, etc
• Strong knowledge of Azure Active Directory, Identity Management, RBAC and security best practices
• Proficiency in automation and scripting tools including PowerShell, Azure CLI, ARM templates or Terraform
• Experience in managing Azure Monitoring tools and proactive issue resolution
• Good understanding of Azure networking, hybrid connectivity, VPN, ExpressRoute and firewall configurations
• Experience with Azure App Services, SQL databases, Containers, AKS and serverless offerings: Logic Apps, Functions
• Ability to perform root cause analysis and implement preventive measures
• Proven experience managing incident bridges and communicating technical details effectively to clients
• Familiarity with DevOps pipelines, CI/CD integrations and monitoring using Azure DevOps or Jenkins
• Knowledge of ITIL processes and experience working in enterprise-scale cloud-based environments
• Strong documentation skills to create and maintain detailed technical reports, RCA documents and SOPs
• Effective communication and client-facing abilities to manage incident calls, status reports and escalations
• Skilled in leading and driving P1/P2 calls under pressure while coordinating between multiple teams
• Leadership and mentoring skills to guide and train L1 and L2 engineers
• Analytical and problemsolving mindset focused on continuous improvement and accountability

Certifications and Qualifications

• Bachelor's degree in Computer Science, Information Technology or related field
• ITIL Foundation certification is an added advantage