L2 Azure Cloud Engineer

SWITS DIGITAL Private Limited; Bengaluru Urban; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

An IT services and consulting firm is looking for a Mid-Senior level L2 Azure Cloud Engineer to manage and optimize Azure resources. You will be responsible for incident management, system maintenance, and deployment in a dynamic environment, requiring strong analytical skills and prior experience with Azure. This full-time position is available for candidates willing to relocate to Dubai.

Qualifications

• 6–10 years in system engineering, cloud administration, or IT support roles.
• Experience with multi-region Azure solutions design.
• Strong understanding of Windows Server, Linux, Active Directory, DNS, DHCP.

Responsibilities

• Handle escalated issues and provide troubleshooting for Azure resources.
• Monitor systems using tools like SolarWinds and perform routine maintenance.
• Provision and optimize Microsoft Azure cloud resources.

Skills

Administration of Microsoft Azure environments

Infrastructure as Code

Monitoring tools experience

Strong analytical and problem-solving

Excellent communication skills

Education

Microsoft Certified: Azure Administrator Associate

ITIL Foundation Certification

Tools

SolarWinds

Nagios

ServiceNow

Jira

Job description

Overview

Job Title: L2 Azure Cloud Engineer

Location: Pan India (Relocate to Dubai)

Experience: 6 - 10 years

Responsibilities

• Incident Management and Troubleshooting: Handle escalated issues from L1 support and provide timely resolutions. Perform advanced troubleshooting for Azure resources, servers, and storage systems (Windows Server, Linux). Identify root causes of recurring issues and implement permanent corrective actions.
• System Maintenance and Monitoring: Monitor Azure and on‑premises systems using tools like SolarWinds, Nagios, or similar platforms. Perform routine maintenance tasks such as patching, firmware updates, and system backups. Ensure systems and cloud environments operate securely and optimally.
• Configuration and Deployment: Provision, configure, and optimize Microsoft Azure cloud resources. Design and implement highly available, multi‑region solutions within Azure. Develop Infrastructure as Code (IaC) using cloud‑native tools for automated deployments. Implement user access controls, group policies, and security configurations according to organizational standards. Support system upgrades and migrations in collaboration with L3 engineers.
• Documentation and Reporting: Maintain detailed documentation of system configurations, troubleshooting steps, and resolutions. Generate reports on system performance, incidents, and changes for management review.
• Collaboration: Work closely with L3 engineers to escalate complex issues and implement advanced solutions. Coordinate with vendors and service providers for hardware and cloud support.

Qualifications and Skills

• Experience: 6–10 years in system engineering, cloud administration, or IT support roles.
• Technical Skills:
  • Administration and management of Microsoft Azure environments, including provisioning, configuration, monitoring, governance, and security.
  • Design and implementation of highly available, multi‑region Azure solutions.
  • Experience with Infrastructure as Code (IaC) and automation tools.
  • Strong understanding of Windows Server, Linux, Active Directory, DNS, DHCP, and Group Policy.
  • Familiarity with monitoring tools (SolarWinds, Nagios) and ticketing systems (ServiceNow, Jira).
• Certifications (Preferred):
  • Microsoft Certified: Azure Administrator Associate or equivalent.
  • ITIL Foundation Certification.
• Soft Skills: Strong analytical and problem‑solving abilities; Excellent communication and interpersonal skills; Ability to work under pressure in fast‑paced environments and rotational shifts.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• IT Services and IT Consulting