Associate Network Analyst

Uffizio; Valsad District; On-site; INR 240,000 - 360,000; Full time

Job summary

Uffizio in India is seeking an IT support assistant to set up and maintain LAN and Wi-Fi, troubleshoot hardware and software, and provide user support. The role emphasizes security, system maintenance, and responsive helpdesk assistance for employees.

The ideal candidate will be familiar with Windows, macOS, and Linux, possess strong problem-solving abilities, and communicate clearly with non-technical staff. This is a hands-on, on-site position requiring independence and reliability.

Qualifications

• Basic knowledge of networking (TCP/IP, DNS, DHCP, etc.).
• Experience with troubleshooting hardware and software issues.
• Familiarity with operating systems (Windows, macOS, Linux).
• Strong problem-solving skills and the ability to work independently.
• Good communication skills to assist non-technical staff.

Responsibilities

• Networking: Setting up and maintaining LAN, Wi‑Fi, and ensuring seamless connectivity across devices.
• Hardware Support: Troubleshooting and maintaining office equipment such as computers, printers, and other peripherals.
• Software Support: Assisting with installation, configuration, and troubleshooting of software applications.
• Security: Ensuring basic cybersecurity measures are in place, such as antivirus updates and firewall configurations.
• User Support: Providing timely technical assistance to employees for IT-related issues.
• System Maintenance: Performing regular updates, backups, and monitoring of IT systems to ensure optimal performance.

Skills

Networking basics

Troubleshooting hardware

Operating systems

Problem solving

Communication skills

Job description

Networking: Setting up and maintaining local area networks (LAN), Wi‑Fi, and ensuring seamless connectivity across devices.

Hardware Support: Troubleshooting and maintaining office equipment such as computers, printers, and other peripherals.

Software Support: Assisting with the installation, configuration, and troubleshooting of software applications.

Security: Ensuring basic cybersecurity measures are in place, such as antivirus updates and firewall configurations.

User Support: Providing timely technical assistance to employees for IT-related issues.

System Maintenance: Performing regular updates, backups, and monitoring of IT systems to ensure optimal performance.

Qualifications Required

• Basic knowledge of networking (TCP/IP, DNS, DHCP, etc.).
• Experience with troubleshooting hardware and software issues.
• Familiarity with operating systems (Windows, macOS, Linux).
• Strong problem-solving skills and the ability to work independently.
• Good communication skills to assist non-technical staff.