Associate Engagement Manager – Japanese speaking candidate

Quest Global; Bengaluru; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Quest Global is seeking a skilled professional in Bengaluru, India, to lead account planning and management. Responsibilities include developing strategies for account growth, building executive-level relationships, and delivering tailored engineering solutions to clients. Strong business acumen, data analysis skills, and excellent communication abilities are essential for success in this role. The ideal candidate will have a track record of driving results and working collaboratively across teams.

Qualifications

• Demonstrated ability to develop strategic plans for accounts.
• Proven experience in building and maintaining executive-level relationships.
• Strong capability in analyzing complex data for strategic decisions.

Responsibilities

• Develop detailed plans for account management and growth.
• Utilize relationships to influence customer decision-makers.
• Create and implement proposals to achieve revenue targets.

Skills

Business Acumen & Strategic Thinking

Customer Focus

Data Analysis

Communication Skills

Interpersonal Skills

Job description

Key Responsibilities

• Account Planning & Account Management: Develop detailed plans for the account, including setting objectives, identifying key stakeholders, and outlining strategies for growth. Oversee Account P&L Mgt and keep all QG stakeholders updated on account progress.
• Building Relationships & Influence Customer Decision Makers: Utilize Quest Global relationships to influence customer decision-makers, monitor milestones, track action item progress, and lead the campaign effort. Leverage current professional network, existing company relationships.
• Pitching Quest Global Differentiation to Clients: Understand and effectively communicate Quest’s value proposition and differentiators. Build deep understanding of the client's business, industry trends, and competitive landscape. Work with leadership to enhance these from the perspective of current and future clients.
• Driving Campaigns: Create and implement plans and proposals to achieve the revenue target from the account on a quarterly basis.
• Supporting Account-Based Marketing Initiatives: Collaborate with the marketing team to develop and support account-based marketing initiatives that align with the strategic goals.
• Understand Customer Pain Points and delivering Customer Specific Solutions: Leverage industry knowledge to build engineering solutions tailored to client needs.

Work Experience & Qualifications

• Business Acumen & Strategic Thinking
• Customer Focus
• Analyzes complex data and trends to shape business direction and anticipate potential impacts.
• Integrate current and future trends into strategic actions to refine go-to-market approaches and investment priorities.
• Communicates strategic outcomes and seeks team input to facilitate dynamic discussions on strategy.
• Build trusted relationships with stakeholders.
• Understands client personas and develops business cases to engage clients and drive growth.
• Establishes and strengthens executive-level relationships in customer organizations for key accounts.
• Execution Excellence and Accountability
• Drives for improvement of business results and higher levels of performance.
• Ensures transparency and accountability by managing customer periodic reviews and leading monthly report-outs.
• Monitors milestones and tracks action item progress to ensure successful execution of plans.
• Communication & Interpersonal Skills
• Communicates effectively at all levels, both verbally and in writing.
• Builds strong, influential relationships at a global level through excellent interpersonal skills.
• Collaborates across functions to drive comprehensive solutions and achieve.