Assistant Manager

Quest Global; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Quest Global is seeking a strategic account manager based in Bengaluru, Karnataka, to lead critical account initiatives and drive revenue growth. The role focuses on developing relationships with clients and ensuring effective account planning and management.

The ideal candidate will possess strong strategic thinking and communication skills, with a proven track record in customer engagement and collaboration in cross-functional teams. Opportunities to influence key business decisions and provide tailored solutions are essential to this role.

Qualifications

• Ability to analyze complex data and develop strategic account plans.
• Strong interpersonal and communication skills to build relationships.
• Experience in leading cross-functional teams and projects.

Responsibilities

• Develop detailed account management plans and objectives.
• Influence customer decision-makers and drive campaigns.
• Collaborate with marketing for account-based initiatives.

Skills

Strategic Account Planning

Relationship Building

Business Acumen

Communication Skills

Job description

The position is responsible for leading strategic account activities, building customer relationships, and driving revenue growth across key accounts.

Key Responsibilities

• Account Planning & Account Management: Develop detailed plans for the account, including setting objectives, identifying key stakeholders, and outlining strategies for growth. Oversee Account P&L Mgt and keep all QG stakeholders updated on account progress.
• Building Relationships & Influence Customer Decision Makers: Utilize Quest Global relationships to influence customer decision-makers, monitor milestones, track action item progress, and lead the campaign effort. Leverage current professional network, existing company relationships.
• Pitching Quest Global Differentiation to Clients: Understand and effectively communicate Quest’s value proposition and differentiators. Build deep understanding of the client’s business, industry trends, and competitive landscape. Work with leadership to enhance these from the perspective of current and future clients.
• Driving Campaigns: Create and implement plans and proposals to achieve the revenue target from the account on a quarterly basis.
• Supporting Account-Based Marketing Initiatives: Collaborate with the marketing team to develop and support account-based marketing initiatives that align with the strategic goals.
• Understand Customer Pain Points and deliver Customer Specific Solutions: Leverage industry knowledge to build engineering solutions tailored to client needs.

Work Experience

• Business Acumen & Strategic Thinking: Analyze complex data and trends to shape business direction and anticipate potential impacts. Integrate current and future trends into strategic actions to refine go-to-market approaches and investment priorities. Communicate strategic outcomes and seek team input to facilitate dynamic discussions on strategy.
• Customer Focus: Build trusted relationships with stakeholders. Understand client personas and develop business cases to engage clients and drive growth. Establish and strengthen executive-level relationships in customer organizations for key accounts.
• Execution Excellence and Accountability: Drive improvement of business results and higher levels of performance. Ensure transparency and accountability by managing customer periodic reviews and leading monthly report-outs. Monitor milestones and track action item progress to ensure successful execution of plans.
• Communication & Interpersonal Skills: Communicate effectively at all levels, both verbally and in writing. Build strong, influential relationships at a global level through excellent interpersonal skills. Collaborate across functions to drive comprehensive solutions and achieve.

Critical Experience

• Strategic Account Planning: Develop and implement account-level strategic plans, contributing to account analysis, identifying key focus areas for growth, and supporting account-based marketing initiatives.
• Relationship Building: Establish and build relationships with Engineering Managers, leveraging existing professional networks to enhance collaboration.
• Value Proposition and Differentiation: Deep understanding of Quest Global’s value proposition, differentiators, engineering processes, manufacturing, aftermarket support, and digital transformation. Additionally, have good understanding of cost, schedule, and delivery challenges, as well as the internal decision-making frameworks that influence outsourcing strategies.
• Working in Cross-Functional Teams: Proven ability to work effectively in matrixed, cross-functional teams that include sales, delivery, and enablers.