Associate Community Manager

Jobtailor; Ahmedabad District; On-site; INR 600,000 - 900,000; Full time

Job summary

Jobtailor seeks a skilled Social Media Community Manager in India to grow and nurture our beauty-focused online presence. You will manage inbound messages, respond to fans, and craft engaging copy across Instagram, TikTok, and other platforms.

The role requires 3+ years in consumer communications, strong writing, editing, and trend spotting, with rapid response. You will collaborate with the marketing team to amplify brand voice and boost audience engagement.

Qualifications

• At least 3 years of experience in consumer communication across social platforms.
• Strong interest in social media marketing.
• Excellent written communication skills.
• Copywriting, editing, and proofreading proficiency.
• Experience growing and scaling a digital community is a plus.
• Excellent multitasking and time-management skills.
• Culturally aware and curious, with knowledge of brands and trends.
• Ability to act fast and in real time.
• Strong passion for beauty.
• Experience with tools like Hootsuite, Sprout, Dash Hudson, CreatorIQ.

Responsibilities

• Manage and monitor community inbound messages across social platforms
• Respond to fan queries, consumer and creator content, and industry trends
• Conduct proactive outreach to build brand awareness and foster brand love
• Escalate consumer inbound messages to key channel leads
• Identify and draft responsive copy based on inbound volume and trends
• Engage with audiences by liking, commenting, and responding to messages
• Use a rapid-response approach for online customers
• Communicate with the customer service team regarding product orders and promotions
• Identify new content trends and opportunities for social channels
• Provide weekly updates on community insights, trending conversations, comments, and complaints for reporting
• Connect with fans, manage social inbound messages, lead proactive engagement opportunities, track feedback, and identify ways to celebrate customers online and offline
• Amplify customer voices and share culture trends

Skills

Social Media Marketing

Community Management

Copywriting

Editing

Proofreading

Trend Identification

Multitasking

Time Management

Cultural Awareness

Rapid Response

Tools

Hootsuite

Sprout

Dash Hudson

CreatorIQ

Job description

• Manage and monitor community inbound messages across social platforms
• Respond to fan queries, consumer and creator content, and industry trends
• Conduct positive and proactive outreach to build brand awareness and foster brand love
• Escalate consumer inbound messages to key channel leads
• Identify and draft responsive copy based on inbound volume and trends
• Engage with audiences by liking, commenting, and responding to messages
• Use a rapid-response approach for online customers
• Communicate with the customer service team regarding product orders and promotions
• Identify new content trends and opportunities for social channels
• Provide weekly updates on community insights, trending conversations, comments, and complaints for reporting
• Connect with fans, manage social inbound messages, lead proactive engagement opportunities, track feedback, and identify ways to celebrate customers online and offline
• Amplify customer voices and share culture trends

Requirements

• At least 3 years of dedicated experience in consumer communication across social, primarily Instagram and TikTok; may also include YouTube, Pinterest, and Twitch
• Strong interest in social media marketing
• Excellent written communication skills
• Strong copywriting, editing, and proofreading skills
• Prior experience in growing and scaling a digital community is a huge plus
• Excellent multitasking and time-management skills
• Culturally aware and naturally curious, with knowledge of other brands and social trends
• Ability to act fast and in real time
• Strong passion for beauty
• Experience leveraging industry platforms and tools such as Hootsuite, Sprout, Dash Hudson, and CreatorIQ

Core Competencies

Demonstrates expertise in managing community engagement across social media platforms, with a strong focus on consumer communication, brand awareness, and trend identification. Proficient in copywriting and leveraging social media tools to enhance brand presence and customer interaction.

Highest-signal resume keywords

• Social Media Marketing
• Community Management
• Copywriting
• Hootsuite
• Instagram

ATS Optimization Keywords

Hard Skills

• Consumer Communication
• Copywriting
• Editing
• Proofreading
• Trend Identification

Soft Skills

• Multitasking
• Time Management
• Cultural Awareness
• Curiosity
• Rapid Response

Industry Keywords

• Digital Community Growth
• Brand Awareness
• Social Trends
• Consumer Engagement
• Beauty Industry

Tools & Technologies

• Hootsuite
• Sprout
• Dash Hudson
• CreatorIQ