Associate / Client Tech Support (Voice Process)

Adeeba BPO; Kolkata District; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Salary on 1st of every month

Attractive incentive policy

No stretch

Min. 20% hike depending on interview

Job summary

Adeeba BPO invites applications for a Full-time Remote Diagnostic Technical Support role. You will provide remote diagnostic assistance for computer software issues and interact with customers over phone to resolve queries.

The position requires an undergraduate with about 1 year in tech sales, excellent telephonic skills, and willingness to work in shifts around the clock. The role is based in Kolkata with 24x7 operations; attractive incentive policy and clear salary schedule are provided, with

Qualifications

• Undergraduate with 1 year of experience in tech sales.
• Excellent telephonic soft skills.
• Willing to work in shifts (24x7 work environment).
• Ability to deal professionally with irated customers/clients.
• Ability to handle stressful situations.

Responsibilities

• Provide remote diagnostic technical support for computer software related issues.

Skills

Telephonic communication

Customer handling

Stress management

Shift work 24x7

Education

Undergraduate

Job description

• Full-time

Company Description

Adeeba BPO is a leading provider of International business and technology services. We combine a passion for client satisfaction and innovation. We provide inbound technical services and web designing and development services 24*7 to the countries of UK, US, Australia and other European countries also. Despite being located in Kolkata we are having subsidiaries in Thailand, US and UK also.

Job Description

Responsible for providing remote diagonostic technical Support to computer software related issues.

Qualifications

Under Graduate with 1 yr of Exp. in Tech Sales.

Excellent telephonic soft skills

Should be willing to work in shifts ( 24X7 work environment)

Ability to deal proffessionally wit irated customers/ clients

Ability to handle streesful situation

Additional Information

• Salary on 1st of Every Month
• Attractive Icentive Policy
• No strech
• Min. 20% hike depending on the interview