Job opening for Web Selling Process

Adeeba BPO; Kolkata District; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Incentive policy

Job summary

Adeeba BPO in Kolkata seeks a customer support agent to handle inbound calls related to Windows/Mac software issues, troubleshoot antivirus and other software problems, and convert inquiries into sales while providing basic technical support.

The role requires excellent oral and written communication, sales experience in an international BPO, willingness to work night shifts, a self-starter attitude, and the ability to convert calls into sales. An attractive incentive policy is offered.

Qualifications

• Excellent oral & written communication
• Experience in sales in an International BPO
• Willingness to work night shifts
• Self-starter attitude
• Able to convert inbound calls into sales with basic technical support

Responsibilities

• Handle inbound customer calls related to Windows/Mac software issues and troubleshoot antivirus/other software problems
• Convert inquiries into sales while providing basic technical support

Skills

Oral communication

Written communication

Sales experience

Night shift

Job description

Adeeba BPO is a leading provider of International business and technology services. We combine a passion for client satisfaction and innovation. We provide inbound technical services and web designing and development services 24*7 to the countries of UK, US, Australia and other European countries also. Despite being located in Kolkata we are having subsidiaries in Thailand, US and UK also.

Job Description

Candidates need to receive calls of customers that will be related to computer software issues of Window & Mac.

candidat eneed to trouble shoot issues like anti-virus / pop up calls & other software issues

Qualifications

Candidate should possess excellent oral & written communiction

The person must have sales exp. in an International BPO

Ready to work in Night Shift

Must be a self starter

Responsible to convert inbound calls into sales providing basic technical support

Additional Information

• Salary on 1st of Every Month
• Attractive Icentive Policy
• No strech
• Min. 20% hike depending on the interview