Associate - Claims Operations

Gallagher; Kolhapur District; In loco; INR 300.000 - 540.000; Tempo pieno

Descrizione del lavoro

Arthur J. Gallagher & Co. in India is seeking an Associate – Claims Reporting to learn and master assigned processes, achieve required certifications, and deliver high-quality operational support within the Shared Services team.

The role emphasizes quality, customer satisfaction, continuous improvement, and collaboration to support global clients from the Kolhapur area. Strong communication and a proactive, team-oriented attitude are essential.

Competenze

• Graduate degree required.
• Customer Service certification required.
• Insurance domain knowledge is a plus.
• Good academic record (50% or above).

Mansioni

• Learn and understand assigned business processes, policies, and procedures.
• Take responsibility for actions and outcomes while adapting to changing circumstances to meet organizational needs effectively.
• Contribute to a positive and collaborative team environment.
• Collaborate and maintain strong inter-team relationships.
• Perform all other duties as assigned.

Conoscenze

Communication skills

Interpersonal skills

Written communication

Team player

Independent worker

Accountability

Computer basics

Formazione

Graduate

Bachelor’s degree preferred

Descrizione del lavoro

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

The Gallagher Center of Excellence is on the lookout for Associate to join our esteemed Claims team. As an associate – Claims Reporting, the associate will be responsible for learning and gaining proficiency in assigned processes, successfully completing required certifications, and delivering high-quality operational support. This role requires a strong commitment to quality, customer satisfaction, continuous improvement, and effective collaboration within the Shared Services team.

How you'll make an impact

Responsibilities:

• Learn and understand assigned business processes, policies, and procedures.
• Take responsibility for actions and outcomes while adapting to changing circumstances to meet organizational needs effectively.
• Contribute to a positive and collaborative team environment.
• Collaborate and maintain strong inter-team relationships.
• Perform all other duties as assigned.

About you

Qualifications:

Education

• Minimum Required Degree: Graduate
• Preferred Degree: Any bachelor's degree

Experience

• Certificate(s)/Special Training: Customer Service – Need to have
• Insurance Domain knowledge – Good to have
• Experience in Insurance will be good to have
• Good Academic record (50% or above)

Skills & Competencies

• Excellent Communication & Interpersonal Skills
• Good communication skills (Interpersonal, verbal, presentation, written & email)
• Good Comprehensive skills
• Positive Attitude
• Team Player
• Ability to work independently
• Accountability & Flexibility
• Basic knowledge of computers

Competencies

• Communication Skills
• Learn and understand assigned business processes, policies, and procedures.
• Accountability & Flexibility
• Take responsibility for actions and outcomes while adapting to changing circumstances to meet organizational needs effectively.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)