Associate Center Manager | Noida Sector 4

cult fit; Dadri; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Cultfit is seeking an Associate Center Manager in Noida to lead the center operations and sales with a focus on member experience. You will drive memberships, renewals, and upsells while ensuring smooth class schedules and facility readiness.

The role requires strong ownership, clear communication, and a passion for fitness communities. Shift coverage includes morning and evening blocks, six days a week.

Qualifications

• Bachelors/Diploma degree.
• 0-5 years of experience in sales, operations, hospitality, retail, or service roles.

Responsibilities

• Own monthly targets for memberships, renewals, and upsells.
• Drive walk-in/trial conversions through effective consultations.
• Manage the membership conversion process with clean, timely documentation via the portal.
• Ensure smooth daily operations using prescribed checklist tools.
• Oversee class schedules, trainer punctuality, and session readiness.
• Conduct daily facility audits to maintain cleanliness, safety, and brand standards.
• Manage inventory of essentials (first-aid, water, etc.) and ensure timely restocking.
• Address operational gaps related to attendance, bookings, equipment, or facility.
• Build rapport with members to create a welcoming, community-driven environment.
• Resolve escalations and document feedback for continuous improvement.

Skills

Strong communication

Customer handling

Ownership

Problem solving

Education

Bachelors/Diploma degree

Job description

Associate Center Manager |

Location: Galaxy Plaza, Gaur City 1, Sector 4, Noida

About the Role

The Centre Manager is the face of a Cultfit center and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment.

Key Responsibilities

1. Sales & Business Growth

• Own monthly targets for memberships, renewals, and upsells.
• Drive walk-in/trial conversions through effective consultations.
• Manage the entire membership conversion process with clean, consistent, and timely documentation via the portal.

2. Centre Operations Management

• Ensure smooth daily operations using the prescribed checklist tools.
• Oversee class schedules, trainer punctuality, and session readiness.
• Conduct daily facility audits to maintain cleanliness, safety, and brand standards.
• Manage inventory of essentials (first-aid, water, etc.) and ensure timely restocking.
• Address operational gaps related to attendance, bookings, equipment, or facility.

3. Member Experience & Engagement

• Build strong rapport with members to create a welcoming, community-driven environment.
• Resolve escalations and ensure a smooth before/during/after-class experience.
• Capture and document feedback from members and trainers for continuous improvement.
• Uphold Cultfit's service quality and act as the primary representative of the center.

Qualifications & Skills

• Bachelors/Diploma degree.
• 0-5 years of experience in sales, operations, hospitality, retail, or service roles.
• Strong communication and customer-handling skills.
• High ownership and problem-solving ability.
• Good to have: Passion for fitness, wellbeing, and community building.

Work Schedule

6 days working with Rotational week off

Split Shift

Morning shift: 5:30 AM to 9:30 AM

Evening shift: 5:30 PM to 10:30 PM