Associate - Business Analyst-Back Office-Finance & Accounting

EXL; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

EXL Services in Bengaluru, India is seeking a collections specialist with 2+ years of US collections experience to contact customers, monitor aging, and prioritize recovery efforts. The role requires strong negotiation and fluent English, with the ability to work independently or as part of a team.

You will maintain accurate collections records, prepare reports for management, and support month-end close processes while collaborating with cross-functional teams to resolve issues impacting

Qualifications

• Graduate/Masters in finance/commerce required.
• 2+ years of relevant experience in collections.
• Fluent in English (written and spoken).

Responsibilities

• Contact customers with past-due accounts to collect balances.
• Monitor accounts receivable aging and prioritize collections efforts based on aging.
• Maintain accurate and up-to-date collections records in the accounting system.
• Collaborate with cross-functional teams to identify and rectify issues and ability to collect
• Prepare and distribute collections-related reports and analyses for management.
• Assist in month-end and year-end close processes.

Skills

US collections experience

Negotiation

Communication skills

Independent work

Team collaboration

Organizational skills

Education

Graduate in Finance/Commerce

Master's in Finance/Commerce

Tools

Collections software

Job description

Key Responsibility Areas Including Preferred Skills And Experience

• Contact customers with past-due accounts to collect outstanding balances.


• Monitor accounts receivable aging and prioritize collections efforts based on account aging.


• Maintain accurate and up-to-date collections records in the accounting system.


• Collaborate with cross-functional teams to identify and rectify issues and ability to collect


• Prepare and distribute collections-related reports and analyses for management.


• Assist in month-end and year-end close processes.

Competencies

• 2+ years of US collections experience


• Strong understanding of collections processes and customer agreements


• Experience with collections software


• Strong negotiation and communication skills.


• Very good written and verbal communication skills.


• Ability to work independently and as part of a team.


• Strong organizational skills and ability to prioritize workload to meet deadlines.

Eligibility Criteria

• Graduate/Masters in finance/commerce


• 2+ years of relevant experience


• Fluent in English (written and spoken)