Assistant Team Lead (EV and PA)(AR)

Prochant; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Prochant is seeking an experienced Intake Assistant Team Leader to oversee daily intake operations. You will lead, mentor, and monitor a team of Intake Specialists to ensure data, client applications, or referrals are processed accurately and in compliance with company standards.

Responsibilities include supervising the EVPA team, training new hires, evaluating performance, and optimizing scheduling and workflows to handle peak periods.

Qualifications

• 6+ years of US healthcare RCM operations experience.
• Graduate or postgraduate degree.
• Deep expertise across Intake, EV, PA and payer rules.
• Experience managing large operations (15–25+ FTEs).
• Excellent client engagement and executive communication skills.
• Track record in process improvement, automation and transformation.

Responsibilities

• Supervise and motivate the Intake/EV/PA team to meet daily objectives and metrics.
• Train and onboard new hires on intake protocols, CRM software, and compliance standards.
• Perform performance evaluations, monitor KPIs, and provide coaching.
• Manage scheduling and resource allocation to maintain smooth workflow during peak hours.

Skills

Intake

EV/PA

Payer rules

Leadership

CRM software

Compliance

Stakeholder management

Education

Graduate / Postgraduate

Tools

CRM software

Job description

Hiring for Assistant Team Leader (EVPA)(6+yrs)

Prochant is seeking an experienced and highly organized Intake Assistant Team Leader to oversee our daily intake operations. In this role, you will lead, mentor, and monitor a dedicated team of Intake Specialists to ensure all incoming data, client applications, or referrals are processed accurately, efficiently, and in compliance with company standards.

Key Responsibilities:

• Supervise and motivate the EVPA Specialist team to meet and exceed daily operational objectives and metrics.


• Train and onboard new hires on intake protocols, CRM software, and compliance standards.


• Conduct performance evaluations, monitor key performance indicators (KPIs), and provide constructive coaching.


• Manage scheduling and resource allocation to maintain smooth workflow operations during peak hours.

Key Skills & Competencies

• Deep expertise across Intake, EV, PA


• Strong understanding of Medicare, Medicaid, and Commercial payer rules.


• Last designation should be Subject matter expert / Assistant Team leader


• Proven experience managing largescale operations (15 to 25 plus FTEs preferred).


• Excellent client engagement, stakeholder management, and executive communication skills.


• Track record in process improvement, automation, and operational transformation.


• Strategic mindset with strong decisionmaking and people leadership capabilities.

Qualifications

• Graduate / Postgraduate in any discipline.


• 6+ years of overall US healthcare RCM operations experience.

Why Join Prochant

• Leadership role in a fastgrowing US healthcare RCM organization.


• Opportunity to own and shape endtoend RCM strategy at scale.


• Exposure to technologyled transformation and automation.


• Collaborative culture with strong focus on leadership impact and career growth.

Contact person: Harini P

8870459635 or [e-mail]