Assistant Team Leader (EVPA)(US healthcare)

Prochant; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Prochant is seeking an Intake Assistant Team Leader to oversee daily intake operations in Chennai. You will lead a team of Intake Specialists, ensuring data and referrals are processed accurately, efficiently, and in compliance with company standards.

You will train new hires on intake protocols and CRM systems, monitor KPIs, and drive process improvements. This role offers leadership exposure within a fast-growing US healthcare RCM organization and opportunities for career growth.

Qualifications

• Graduate / Postgraduate in any discipline.
• 6+ years of overall US healthcare RCM operations experience.

Responsibilities

• Supervise and motivate the EVPA Specialist team to meet and exceed daily operational objectives and metrics.
• Train and onboard new hires on intake protocols, CRM software, and compliance standards.
• Conduct performance evaluations, monitor KPIs, and provide constructive coaching.
• Manage scheduling and resource allocation to maintain smooth workflow operations during peak hours.

Skills

Intake processes

EV/PA expertise

Payer rules knowledge

Team leadership

Education

Bachelor's degree

Tools

CRM software

Job description

Hiring for Assistant Team Leader (EVPA)(6+yrs)

Prochant is seeking an experienced and highly organized Intake Assistant Team Leader to oversee our daily intake operations. In this role, you will lead, mentor, and monitor a dedicated team of Intake Specialists to ensure all incoming data, client applications, or referrals are processed accurately, efficiently, and in compliance with company standards.

Key Responsibilities: Team Management & Leadership

• Supervise and motivate the EVPA Specialist team to meet and exceed daily operational objectives and metrics.


• Train and onboard new hires on intake protocols, CRM software, and compliance standards.


• Conduct performance evaluations, monitor key performance indicators (KPIs), and provide constructive coaching.


• Manage scheduling and resource allocation to maintain smooth workflow operations during peak hours.

Key Skills & Competencies

• Deep expertise across Intake, EV, PA


• Strong understanding of Medicare, Medicaid, and Commercial payer rules.


• Last designation should be Subject matter expert / Assistant Team leader


• Proven experience managing largescale operations (15 to 25 plus FTEs preferred).


• Excellent client engagement, stakeholder management, and executive communication skills.


• Track record in process improvement, automation, and operational transformation.


• Strategic mindset with strong decisionmaking and people leadership capabilities.

Qualifications

• Graduate / Postgraduate in any discipline.


• 6+ years of overall US healthcare RCM operations experience.

Why Join Prochant

• Leadership role in a fastgrowing US healthcare RCM organization.


• Opportunity to own and shape endtoend RCM strategy at scale.


• Exposure to technologyled transformation and automation.


• Collaborative culture with strong focus on leadership impact and career growth.

Contact person: Harini P

8870459635 or [e-mail]