Assistant Store Manager-Whitefield-Bangalore

kushals.com; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

Kushals is seeking an Assistant Store Manager at the Whitefield area of Bangalore. The role focuses on supporting the Store Manager to achieve sales targets, ensure operational excellence, and deliver exceptional customer experiences through effective team leadership.

You will collaborate with the VM team to maintain compelling in-store displays, coach staff, and use data insights to optimize inventory and growth opportunities.

Qualifications

• Customer service focus and ability to foster a customer-centric culture.
• Ability to lead and coach a team to meet sales and service targets.
• Experience in managing store operations, stock, and visual displays.
• Analytical mindset to leverage data insights for inventory and growth.
• Collaborative approach with Store Manager and VM team for impactful displays.

Responsibilities

• Assist in achieving store sales targets and operational goals.
• Support in coaching and guiding team performance.
• Monitor adherence to company policies and procedures.
• Maintain clean, organized, and visually appealing store condition.
• Assist with scheduling, reporting, and administrative tasks.
• Contribute to data-driven decisions and store performance improvements.

Skills

Customer service

Team leadership

Sales target achievement

Operational excellence

Data-driven decisions

Job description

Assistant Store Manager - Whitefield, Bangalore

Bangalore North, India | Posted on 07/16/2026

The Assistant Store Manager supports the Store Manager by achieving sales targets, ensuring operational excellence, and fostering exceptional customer experiences through team leadership and collaboration.

Key Responsibilities

Customer Focus

• Assist in fostering a customer‑centric culture by ensuring exceptional customer service.
• Exhibit emotional intelligence to build trust and rapport with customers.
• Handle escalated customer queries, concerns, and feedback with professionalism and empathy.
• Monitor adherence to company policies and guidelines by all team members.
• Contribute to driving the store sales targets, including category‑wise goals.
• Assist in leveraging data insights to optimize inventory and identify growth opportunities.
• Collaborate with the Store Manager and Visual Merchandising (VM) team to maintain impactful in‑store displays.
• Support the Store Manager in motivating the team to achieve high performance through coaching and recognition.
• Assist with resolving team conflicts and fostering a collaborative work environment.
• Assist in conducting on‑the‑job training (OJT) and support employee development through constructive feedback.
• Assist in employee schedules, provide feedback on performance reviews.

Change Management

• Adapt quickly to new business strategies and processes, ensuring smooth implementation within the team.
• Promote flexibility and enthusiasm for adopting new processes and technologies.

Decision‑Making

• Provide input and support for data‑driven decisions that enhance customer satisfaction and operational efficiency.
• Assist in analysing store performance metrics and implementing improvements.

Store Operations Excellence

• Maintain outstanding store condition, ensuring it is clean, organized, and visually appealing.
• Supervise daily store operations, including stock management, visual merchandising, and shrinkage prevention.
• Ensure the store maintains compliance with company standards through regular checks and audits.
• Handle administrative tasks such as preparing reports and assisting with scheduling.