Store Manager -SARATH CITY MALL-HYD

kushals.com; Bengaluru; On-site; INR 600,000 - 860,000; Full time

Job summary

Kushals.com in Bangalore North is seeking a Store Manager to drive store operations, sales performance, and customer experiences. You will lead a team, optimize inventory, and implement customer-centric strategies while ensuring adherence to company policies.

Ideal candidates have 5+ years in fashion retail, with at least 2 years in a leadership role managing 5+ staff, and strong communication and analytical skills to improve store performance.

Qualifications

• 5+ years of retail experience in the fashion industry.
• Min 2 years as a store manager or assistant store manager and led a team of 5+ people.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead store operations to achieve sales targets and provide exceptional customer experiences.
• Drive sales through customer-centric strategies and operational excellence.
• Coach and develop the store team with ongoing feedback and OJT.
• Manage staff schedules, performance reviews, and hiring/training needs.
• Collaborate with VM to implement in-store displays and merchandising.
• Conduct regular audits to maintain store standards and inventory control.

Skills

Store leadership

Sales target achievement

Customer service

Data analysis

Team building

Communication

Tools

Microsoft Office

Job description

Bangalore North, India | Posted on 07/23/2026

Role Summary: The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership.

Key Responsibilitie s

: Customer Focus

• Provide exceptional customer service by going the extra mile
• Exhibit emotional intelligence to build trust and rapport with customers.
• Handle customer queries, concerns, and feedback with professionalism and empathy.
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture.
• Drive sales to meet or exceed store sales targets, including achieving category-wise targets.
• Leverage data insights to optimize inventory and identify growth opportunities.
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.
• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment.
• Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback.
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment.
• Encourage flexibility among team members to embrace new processes and technologies.

Decision-Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements.
• Allocate resources efficiently to optimize staff productivity and

Store Operations Excellence merchandising, stock management, and shrinkage prevention.

• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists.

Candidate Requirement

Total 5+ years of retail experience in the fashion industry, min 2 years of experienceas a store manager or assistant store manager handled a team of 5+ people.

• Expert in Microsoft office.
• Demonstrated success in achieving sales targets and
• Exceptional customer service orientation with a strong focus
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.
• Strong team leadership skills to lead and inspire a team.
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution.
• Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, including visual merchandising,
• Understanding of inventory management and loss prevention.