Assistant Outlet Manager

Benne; Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

Benne in Mumbai is seeking a hands-on and detail-oriented Assistant Outlet Manager to lead their café operations. The role involves overseeing daily operations, managing staff, and ensuring high standards of guest service.

The ideal candidate should have 2–5 years of experience in café or restaurant management and possess strong leadership and communication skills. Compensation is negotiable based on experience.

Qualifications

• 2–5 years of experience in café, restaurant, or QSR outlet management.
• Strong leadership and team-building skills.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Oversee daily café operations ensuring smooth service.
• Assist in weekly rosters and shift coverage.
• Monitor hygiene and food safety standards.
• Handle guest feedback with empathy.

Skills

Leadership

Communication

Team-building

Organizational abilities

Problem-solving

Job description

Akhil and Shriya — a filmmaker and a psychologist — shared a deep love for dosas.

Missing the Bangalore dosa in Mumbai, they embarked on a quest to recreate their childhood favorite. After perfecting the recipe, they realized the secret to a good dosa lies not just in the ingredients, but in the honour, respect, and care invested in its making.

The Role

We’re looking for a hands‑on and detail‑oriented Assistant Outlet Manager to lead one of our Benne cafés in Mumbai. You’ll oversee day‑to‑day operations, uphold Benne’s high standards of quality and guest experience, and guide your team to deliver service that’s warm, efficient, and consistent. This is a role for someone who’s organized, proactive, and passionate about hospitality — someone who takes ownership of their outlet like it’s their own kitchen.

What You’ll Do

• Oversee daily café operations, ensuring smooth service and adherence to brand standards
• Assist weekly rosters, ensuring optimal staffing and shift coverage
• Supervise FOH and BOH teams, ensuring high levels of coordination and communication
• Assist in daily briefings, ensure team readiness, and monitor performance throughout the day
• Maintain inventory and stock control, ensuring timely ordering and minimal wastage
• Monitor hygiene, cleanliness, and food safety standards in line with FSSAI and company policy
• Handle guest feedback with empathy, turning every experience into a memorable one
• Support and participate in new initiatives, events, or brand activations at the outlet

What We’re Looking For

• 2–5 years of experience in café, restaurant, or QSR outlet management
• Strong leadership, communication, and team‑building skills
• Experience managing rosters, training, and shift planning
• Excellent organizational and problem‑solving abilities
• A calm, people‑first approach, and genuine love for hospitality

Compensation

Negotiable, based on experience.

To Apply:

Email your resume to [e-mail] with the subject line: "Assistant Outlet Manager – Mumbai"

At Benne, we serve food we love — with care, honesty, and heart.

If that sounds like you, we’d love to meet.