Assistant Manager Sales Operations

TDK Electronics; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

TDK Electronics in Chennai is seeking an experienced sales professional to drive growth in electronics components across OEM accounts. You will manage accounts, build forecasts, and coordinate with regional teams to meet revenue targets.

A deep understanding of product codes, field applications, and technical presentations is essential, with frequent customer visits and close collaboration with the sales and CS teams to ensure timely delivery and customer satisfaction.

Qualifications

• 5 to 6 years of experience in sales of electronics components.
• Understanding of OEM accounts (global and local).
• Knowledge of product part codes and applications.
• Ability to forecast sales and manage receivables.
• Team player with ability to coordinate with marketing, R&D and CS.

Responsibilities

• Understand budgetary targets and prepare sales plan with regional head.
• Execute orders, follow up delivery, and communicate with customers with CS support.
• Anticipate demand, prepare sales forecast and share with CS.
• Maintain database of customers, products, applications and decision makers.
• Meet OEMs and design centers, prepare quotations and pre-sales materials.
• Offer technical and commercial proposals, negotiate deals to close.
• Develop long-term customer relationships and identify new opportunities.
• Educate customers on products/applications and usage.
• Search for new customers and maximize regional potential.
• Prepare and deliver technical presentations and demonstrate product advantages.

Skills

Sales experience

Key account management

OEM account knowledge

Field application knowledge

Technical competency

Job description

Experience

5 to 6 Years of Experience in sales of Electronics components with a leading Electronics components company.

Job Purpose

The job involves good understanding of the E and T brand electronic components, product part codes and its applications. It also requires an excellent understanding of the OEM accounts(Global, Local including some exclusive FER customers) with emphasis on global alignment to strategic accounts. Frequent interaction with SAOs and Key account managers to align strategies and activities. Person should periodically visit the customers places, discuss and understand the requirements of the customers and communicate it to the officer he is reporting to. Keeping track of Sales revenue against target, New bookings and the receivables is a prime duty of the person. Basic knowledge and understanding of commercial aspects such as Billing, applicable taxes and their implication. Incumbent should be a team player and must discharge his duties as per company guidelines. Design in activities of engg design centres to get components approved for additional business opportunities shall be part of the existing profile. High level of technical competency with focus on field application knowledge is a mandatory requirement.

Key activities

• Understanding the budgetary target of Sales and the given business area (Products, Market, Customers) and prepare the Sales Plan in consultation with regional head to achieve the given target.
• Executing the order, following up for the delivery and keeping communication with the customer with the support of CS.
• Anticipating the demand / order with proper analysis, preparing the Sales forecast and providing it to CS.
• Maintaining and continuously updating the database of Customers & their products & application, requirement, turnover and key decision makers.
• Meeting OEMs & Design centres, Promoting the product by presentations, preparing quotations, pre Sales preparations.
• Offering Technical and commercial offers to the Customers, negotiating with them to close the deal.
• Developing long-term relationships with Customers through managing and interpreting their requirements.
• Identifying needs by understanding specific customer requirements to persuade the customers that how our products or service best satisfies their needs in terms of quality, price and delivery.
• Educating/Making awareness to Customers regarding the Product/Application and advising the customers on how best to use the products or services provided.
• Searching for new customers who might benefit from company products or services and maximizing customer potential in the region.
• Preparing and delivering technical presentations to the customers and demonstrating how our product would suit them better than competing products.
• Keep informed on industry news and trends, products, services, competitors, relevant information about existing, and emerging technologies, and the latest product-line developments.
• Co-ordinating with the Product Marketing or research and development departments of the company to determine how products and services could be made or modified to suit the needs of the customer
• Frequent interaction with SAOs and Key account managers to align strategies and find quick resolution for any major problems to realise billing and growth

Key Result Areas / Accountabilities

• Achieving Sales Turnover as per the target given for the area.
• Repeat orders from Existing Customers and also develop business for new products from Existing Customers.
• New Business - Quantitative and Qualitative orders from the new Customers. Via new design in activities
• Continuous market research on new company and new segment to grow the business year on year
• Planning, organising and exhibiting strong technical competency on products and application