TCJ2436

Zohorecruit; Hyderabad, Chennai District, Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

tech carrot is a leading global IT service provider and partner in digital transformation, with a philosophy of 'We care' and a growing presence in India, Dubai, USA, and the Netherlands. The Hyderabad, Chennai, and Noida offices serve global clients, delivering SAP IS-Auto/DBM and Proaxia VSS solutions for automotive aftersales.

The role focuses on solution design, requirements gathering, SAP project delivery, and technical integration support, guiding workshops, BRD/FDD development, data

Qualifications

• Minimum 5+ years of SAP Automotive experience.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.
• SAP Certification(s) preferred.

Responsibilities

• Lead SAP IS-Auto/DBM and Proaxia VSS implementations.
• Perform requirements gathering and documentation (BRD, FDD, SDD).
• Coordinate SAP project delivery across lifecycle (Design, Config, SIT/UAT, Data Migration, Go-Live).
• Provide technical integration support (OEM, CRM, Payment Gateways, Boomi, CPI).
• Deliver user training and knowledge transfer.

Skills

SAP IS-Auto

Proaxia VSS

DBM

Automotive aftersales

Workshop Operations

S/4HANA Automotive

Education

Bachelor's Degree in CS/IT/Engineering

SAP Certification

Tools

SAP Activatemethodology

Proaxia VSS

SRS (Service Resource Scheduling)

Job description

Hyderabad, Chennai, Noida, India | Posted on 09/09/2026

tech carrot is a leading global ITservice provider and partner in digital transformation offering cost-effective,customer-centric, and cutting-edge digital solutions to clients worldwide.

founded in 2016, tech carrot isheadquartered in Dubai, UAE. Being a people-oriented organization with aphilosophy of "We care" as our core DNA, tech carrot continuallyfocuses on new initiatives and strategies to increase overall employeeexperience by providing a plethora of platforms to drive employee development,overall efficiency, increase overall employee satisfaction. With over 200+technology specialists who are engaged and motivated we are growing at 20% a year-on-year since inception.

We offer cutting-edge services across multipleindustries and deliver seamless customer experiences, ensuring high value andrapid growth for our clients. tech carrot has earned wide recognition as areliable partner for organizations across the globe because of its professionalapproach and strong delivery capabilities. The Middle East and Africa arehandled by UAE operations, while APAC is handled by India operations. We havealso expanded in the USA and the Netherlands as well.

Office Location

Hyderabad, Chennai, Noida

Job Description

Solution Design & Configuration :

• Design, configure, and optimize SAP IS-Auto / DBM and Proaxia VSS solutions for Automotive Aftersales operations.
  
• Lead business process workshops, fit-gap analysis, and solution blueprint activities.
  
• Ensure adherence toSAP and Automotive industry best practices.
  
• Configure and support:
  
• Service Orders
  
• Workshop Management
  
• Service Appointments
  
• Vehicle Reception
  
• Parts & InventoryManagement
  
• Warranty & GoodwillProcessing
  
• Recall Campaign Management
  
• Labor Operations & Pricing
  
• Vehicle Health Check (eVHC)
  
• Customer Quotations &Approvals
  

Business Process Analysis :

• Analyze existing automotivedealership processes and identify automation and optimizationopportunities.
  
• Translate business requirementsinto scalable SAP solutions.
  
• Recommend process improvementsto enhance efficiency, customer experience, and operational performance.
  

Requirements Gathering & Documentation :

• Engage with businessstakeholders to gather and document detailed requirements.
  
• Work closely with developmentteams to ensure successful solution delivery.
  
• Prepare the below:
  
• Functional Specifications
  
• Business Requirement Documents(BRD)
  
• Functional Design Documents(FDD)
  
• Process Flow Diagrams
  
• Test Scripts
  
• Training Materials
  

SAP Project Delivery :

• Support SAP S/4HANAtransformation initiatives and Proaxia VSS implementations.
  
• Participate in full lifecycleSAP projects including:
  
• Requirement Gathering
  
• Design
  
• Configuration
  
• Development Support
  
• SIT/UAT Testing
  
• Data Migration
  
• Cutover Planning
  
• Go-Live
  

Technical & Integration Support

• Perform root cause analysis andtroubleshooting of production issues.
  
• Debug SAP programs andcollaborate with ABAP developers to resolve complex issues.
  
• Support integrations involving:
  
• OEM Systems
  
• CRM Platforms
  
• Payment Gateways
  
• Digital Applications
  
• Middleware Platforms (Boomi,CPI, PI/PO)
  

Testing & Quality Assurance

• Validate business requirementsand ensure solution quality.
  
• Unit Testing
  
• System Integration Testing(SIT)
  
• User Acceptance Testing (UAT)
  

User Training & Knowledge Transfer

• Deliver end-user and super-usertraining.
  
• Create knowledge articles, SOPs,and process documentation.
  
• Provide continuous support tobusiness users and support teams.
  
• Analyze incidents and identifyrecurring issues.
  
• Lead enhancement initiatives andcontinuous improvement programs.
  
• Ensure compliance with SLA andservice delivery standards.
  

Requirements

• Minimum 2-3end-to-end SAP implementations, roll-outs, or upgrade projects.
  
• Experience working in Agile andDevOps environments.
  
• Strong knowledge of SAP Activatemethodology.
  
• Bachelor's Degree inComputer Science, Information Technology, Engineering, or relateddiscipline.
  
• SAP Certification(s) preferred.
  

Functional Expertise

• Minimum 5+ years of SAPAutomotive experience.
  
• Strong hands-on experience in:
  
• SAP IS-Auto
  
• SAP Dealer Business Management(DBM)
  
• Proaxia VSS
  
• Experience in AutomotiveAftersales business processes:
  
• Workshop Operations
  
• Service Management
  
• Parts Management
  
• Warranty Processing
  
• Service Appointment Scheduling
  
• Vehicle Reception &Delivery
  
• Recall Campaigns
  

Techno-Functional Skills

• Ability to analyze ABAP code andcollaborate effectively with developers.
  
• Knowledge of:
  
• User Exits
  
• BAdIs
  
• Smart Forms
  
• IDocs
  
• APIs/Web Services
  
• Understanding of:
  
• SQL Queries
  
• Data Migration
  
• Data Validation
  
• Interface Monitoring
  

SAP Cross Functional Knowledge

Experience in integrationwith

• SAP FI/CO
  
• SAP FSCM
  
• SAP Business Partner
  
• SAP CRM / CX Solutions
  
• SAP S/4HANA

Preferred Qualifications

• Experience with Proaxia VSS andSRS (Service Resource Scheduling).
  
• Experience in SAP S/4HANAAutomotive transformations.
  
• Knowledge of:
  
• Vehicle Health Check Solutions(eVHC)
  
• Workshop Monitoring
  
• Service Advisor MobilitySolutions
  
• Customer Portal Solutions
  
• Digital Payment Integrations
  
• OEM Warranty & RecallIntegrations
  
• SAP Certification in relevantmodules preferred.
  
• Experience in Automotive RetailDealership environments highly desirable.