Assistant Manager - Risk Containment Unit

Bajaj Finserv Limited; Ahmedabad District; On-site; INR 600,000 - 900,000; Full time

Job summary

Bajaj Finance Limited seeks a risk and fraud manager to oversee the payments business risk lifecycle—from onboarding risk to transaction lifecycle risk management. You will investigate, analyze, act on, and report merchant risk to mitigate fraud.

The role requires daily monitoring of risk-triggered cases, updating systems, and coordinating with business, operations, and data teams to review processes and implement effective controls.

Qualifications

• Any Graduate/post-graduate degree in a relevant field.
• 1-2 years of experience with NBFCs or Banks in calling and/or document verification.
• Experience in Advanced Excel.
• Familiar with SFDC (Salesforce).

Responsibilities

• Own the risk and fraud management function for Payments business risk for acquiring QR.
• Perform onboarding risk checks, transaction monitoring and portfolio monitoring.
• Review risk-triggered cases daily based on transaction patterns and data verification.
• Update systems with actions taken and generate reports on trends and efficiency.
• Coordinate with business, operations and data teams to mitigate fraud risks and implement controls.

Education

Any Graduate/post-graduate degree in a relevant field

Tools

SFDC

Job description

Job Summary

To manage and optimize the risk and Fraud management process for payments business of Bajaj Finance Limited, covering full lifecycle from Onboarding Risk to transactions/ lifecycle risk management. The role is responsible for investigation, analysis, actioning and reporting of merchants for mitigation of risk.

Responsibilities

• Completely own the risk and fraud management function for Payments business of Bajaj Finance Limited for Acquiring QR business
• Acquiring QR risk management through Onboarding checks, Transaction Monitoring and Portfolio monitoring
• Daily review of risk triggered cases basis transaction pattern, business data verification and calling for early identification
• Update system for action taken basis review
• Prepare daily/weekly/monthly reports on trends, thresholds and efficiency
• Maintain close coordination with business, operations, data team for review of existing processes/ data points and to use them from mitigating fraud risk by getting controls implemented

Key Decisions / Dimensions

• Following decisions are taken by the role:
• Decide on the quality of the merchant basis transaction pattern or business documents
• Deactivation/Reactivation of merchants basis data available

Major Challenges

• nsure 100% monitoring with zero error
• Handling of special situations with quick thinking and instant action
• Constant monitoring to improve process efficiency

Required Qualifications and Experience

• a) Qualifications
• Any Graduate/post-graduate degree. Good understanding of Payment business
• Work Experience
• 1-2 years of experience with NBFC/Banks in calling and/OR document verification
• Experience in Advanced Excel
• Must be familiar with SFDC