Assistant Manager-Regional Enterprise business

Ashirvad by aliaxis; Bengaluru Urban; Vor Ort; INR 900.000 - 1.500.000; Vollzeit

Zusammenfassung

Ashirvad by aliaxis in Bengaluru seeks Regional Enterprise lead (Asst Manager) to oversee end-to-end B2B operations, including order processing, fulfilment, stock availability and customer service. You will drive OTIF, maintain regional stock levels with planning, and coordinate with warehouses, transport and manufacturing units.

Initially based in Bangalore with potential move to Hyderabad as required, you will build loyalty with Enterprise customers by resolving issues and improving engagement

Qualifikationen

• Minimum 5–10 years of relevant experience.
• Excellent knowledge of warehouse and transport operations.
• Good knowledge of MS Excel and SAP system.
• Strong verbal communication skills.
• Problem solving mindset.

Aufgaben

• Monitor end-to-end Enterprise orders fulfilment to ensure accuracy and timely completion.
• Maintain the MSL (minimum stock level) at regional DCs in coordination with planning team.
• Ensure product range availability in regional DCs.
• Drive OTIF and pursue improvements.
• Timely resolution of customer complaints and discrepancies.
• Coordinate with Warehouse/Transportation/Planning teams to resolve queries.
• Coordinate with manufacturing units to prioritize production per business requirements.
• Bridge the gap between the company and Enterprise customers by building loyalty and resolving issues.

Kenntnisse

Verbal communication

Problem solving

Warehouse operations

Transport operations

Tools

MS Excel

SAP

Jobbeschreibung

Role Summary

Regional Enterprise lead (Asst Manager) is responsible for managing end-to-end B2B operations including order processing and fulfilment, stock availability and customer services.

Roles And Responsibility

• Monitor end-to-end Enterprise orders fulfilment to ensure accuracy and timely completeness.
• Responsible for maintaining the MSL(minimum stock level) at respective regional DCs in coordination with planning team.
• Ensure product range availability in regional DC’s.
• Responsible for driving the OTIF and drive for improvement.
• Timely resolution of customer complaints and discrepancies.
• Coordinate with Warehouse/Transportation/Planning team to resolve customer/sales queries.
• Co-ordinate with manufacturing units to prioritize the production as per business requirement
• Experience in processing orders for variety of products in a timely and accurate manner
• Bridge the gap between company and Enterprise customers (DP) by focusing on building loyalty and resolving issues. Improve customer engagement and retention strategies.

Requirements

• Minimum 5 -10 Yrs of Relevant Experience
• Excellent knowledge of warehouse and transport operations
• Good knowledge of MS excels and SAP system
• Strong verbal communication skills
• Problem solving mindset

Note: This role will be initially in Bangalore and later moved to Hyderabad based on business requirement