Assistant Manager - Regional Enterprise business

Axis Communications; Ahmedabad District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Aliaxis is seeking a Regional Enterprise Lead (Asst Manager) to oversee end-to-end B2B operations, including order processing, fulfilment, stock availability and customer services at regional distribution centers.

The role emphasizes OTIF improvements, cross-functional collaboration with planning, warehouse and transport teams, and building loyalty with Enterprise customers while ensuring timely production alignment with business needs.

Qualifications

• Minimum 5-10 years of relevant experience.
• Excellent knowledge of warehouse and transport operations.
• Good knowledge of MS Excel and SAP system.
• Strong verbal communication skills.
• Problem solving mindset.

Responsibilities

• Monitor end-to-end Enterprise orders fulfilment to ensure accuracy and timely completion.
• Maintain minimum stock levels at regional DCs in coordination with planning team.
• Ensure product range availability in regional DCs.
• Drive OTIF and drive for improvement.
• Timely resolution of customer complaints and discrepancies.
• Coordinate with Warehouse/Transportation/Planning team to resolve customer/sales queries.
• Coordinate with manufacturing units to prioritise production per business requirement.
• Bridge the gap between company and Enterprise customers by focusing on building loyalty and resolving issues.
• Improve customer engagement and retention strategies.

Job description

Role Summary: Regional Enterprise lead (Asst Manager) is responsible for managing end-to-end B2B operations including order processing and fulfilment, stock availability and customer services.

Roles and Responsibility:

• Monitor end-to-end Enterprise orders fulfilment to ensure accuracy and timely completeness. Responsible for maintaining the MSL(minimum stock level) at respective regional DCs in coordination with planning team. Ensure product range availability in regional DC's. Responsible for driving the OTIF and drive for improvement. Timely resolution of customer complaints and discrepancies. Coordinate with Warehouse/Transportation/Planning team to resolve customer/sales queries. Co-ordinate with manufacturing units to prioritize the production as per business requirement Experience in processing orders for variety of products in a timely and accurate manner Bridge the gap between company and Enterprise customers (DP) by focusing on building loyalty and resolving issues. Improve customer engagement and retention strategies.

Requirements:

• Minimum 5 -10 Yrs of Relevant Experience


• Excellent knowledge of warehouse and transport operations


• Good knowledge of MS excels and SAP system


• Strong verbal communication skills


• Problem solving mindset

At Aliaxis, we design sustainable, easy to install, and innovative solutions to address the world's water challenges and accelerate the transition to clean energy. Thanks to our 15,000+ employees in over 40 countries, our pipes and fitting systems meet our customers' most demanding needs for the building, infrastructure, industrial and agriculture sectors. Read more about us www.aliaxis.com.

Aliaxis Purpose

Aliaxis has embarked on a positive journey with its "Growth with Purpose" strategy, implementing ambitious, urgent actions for sustainability and innovation that will pay off in the short term. By 2025, we will be focusing on the areas where we can create the biggest impact: on carbon reduction in our plants and on increasing the share of recycled content in our products. In conjunction, we will continue to develop more and better water solutions for society as a whole. We are looking for passionate people that want to be part of our journey and embrace the behaviors that we at Aliaxis stand for: We Dare to challenge the status quo, to innovate and to learn fast, We Care for the environment, our customers and each other, We Deliver by taking accountability for our decisions and actions.