Assistant Manager - Regional Enterprise business

Ashirvad Pipes; Ahmedabad District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ashirvad Pipes is seeking a Regional Enterprise Lead (Asst Manager) to manage end-to-end B2B operations including order processing, fulfilment, stock availability, and customer services from our regional hubs in Gujarat.

You will coordinate with warehouse, transportation, and planning teams to ensure accurate orders and timely delivery, maintain stock levels, and drive OTIF improvements while resolving queries and building loyalty with enterprise customers.

Qualifications

• Excellent knowledge of warehouse and transport operations.
• Strong verbal communication skills.
• Problem solving mindset.

Responsibilities

• Monitor end-to-end Enterprise orders fulfilment to ensure accuracy and timely completeness.
• Responsible for maintaining the MSL (minimum stock level) at regional DCs in coordination with planning team.
• Ensure product range availability in regional DCs.
• Responsible for driving OTIF and continuous improvement.
• Timely resolution of customer complaints and discrepancies.
• Coordinate with Warehouse/Transport/Planning teams to resolve queries.
• Coordinate with manufacturing units to prioritize production as per business needs.
• Bridge the gap with Enterprise customers by building loyalty and resolving issues.

Skills

Warehouse operations

Transport operations

Verbal communication

Problem solving

Tools

MS Excel

SAP

Job description

Please carefully review the position requirements before submitting a potential candidate for consideration.

Role Summary:

Regional Enterprise lead (Asst Manager) is responsible for managing end-to-end B2B operations including order processing and fulfilment, stock availability and customer services.

Roles and Responsibility:

• Monitor end-to-end Enterprise orders fulfilment to ensure accuracy and timely completeness.

• Responsible for maintaining the MSL(minimum stock level) at respective regional DCs in coordination with planning team.

• Ensure product range availability in regional DC’s.

• Responsible for driving the OTIF and drive for improvement.

• Timely resolution of customer complaints and discrepancies.

• Coordinate with Warehouse/Transportation/Planning team to resolve customer/sales queries.

• Co-ordinate with manufacturing units to prioritize the production as per business requirement

• Experience in processing orders for variety of products in a timely and accurate manner

• Bridge the gap between company and Enterprise customers (DP) by focusing on building loyalty and resolving issues. Improve customer engagement and retention strategies.

Requirements:

• Minimum 5 -10 Yrs of Relevant Experience

• Excellent knowledge of warehouse and transport operations

• Good knowledge of MS excels and SAP system

• Strong verbal communication skills

• Problem solving mindset

For additional details regarding submission eligibility and payment terms, please refer to your contract. Only submissions from agencies with current service contracts in place will be considered.