Assistant Manager - Regional Enterprise business

Aliaxis; Ahmedabad District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Aliaxis Ahmedabad invites applications for Regional Enterprise lead (Asst Manager) to manage end-to-end B2B operations including order processing, stock availability and customer services.

The role requires coordinating with warehouses, planning and manufacturing teams to ensure on-time delivery, OTIF improvements and strong customer loyalty.

Candidates should have 5–10 years of relevant experience, proficiency in MS Excel and SAP, and excellent verbal communication.

Qualifications

• 5–10 years of relevant experience.
• Excellent knowledge of warehouse and transport operations.
• Good knowledge of MS Excel and SAP.
• Strong verbal communication skills.
• Problem solving mindset.

Responsibilities

• Monitor end-to-end Enterprise orders fulfilment to ensure accuracy and timely completeness.
• Maintain minimum stock level at regional DCs in coordination with planning team.
• Ensure product range availability in regional DCs.
• Drive OTIF and pursue continuous improvement.
• Timely resolution of customer complaints and discrepancies.
• Coordinate with Warehouse/Transportation/Planning to resolve queries.
• Coordinate with manufacturing units to prioritise production as per business needs.
• Process orders for variety of products in a timely and accurate manner.
• Bridge gaps with Enterprise customers, building loyalty and resolving issues.

Skills

Warehouse & transport operations

Verbal communication

Problem solving mindset

Customer relationship

Tools

MS Excel

SAP

Job description

Role Summary:

Regional Enterprise lead (Asst Manager) is responsible for managing end-to-end B2B operations including order processing and fulfilment, stock availability and customer services.

Roles and Responsibility:

• Monitor end-to-end Enterprise orders fulfilment to ensure accuracy and timely completeness.

• Responsible for maintaining the MSL(minimum stock level) at respective regional DCs in coordination with planning team.

• Ensure product range availability in regional DC’s.

• Responsible for driving the OTIF and drive for improvement.

• Timely resolution of customer complaints and discrepancies.

• Coordinate with Warehouse/Transportation/Planning team to resolve customer/sales queries.

• Co-ordinate with manufacturing units to prioritize the production as per business requirement

• Experience in processing orders for variety of products in a timely and accurate manner

• Bridge the gap between company and Enterprise customers (DP) by focusing on building loyalty and resolving issues. Improve customer engagement and retention strategies.

Requirements:

• Minimum 5 -10 Yrs of Relevant Experience

• Excellent knowledge of warehouse and transport operations

• Good knowledge of MS excels and SAP system

• Strong verbal communication skills

• Problem solving mindset