Assistant Manager - Quality

Nexdigm; Maharashtra; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Nexdigm seeks a Quality Assurance leader with 5–8 years in QA/QC and at least 2 years in a supervisory role. You will oversee QMS, lead audits, drive process improvements, and mentor junior staff.

The role includes client-facing quality consulting and supporting digitalization initiatives using AI to enhance QMS effectiveness. Qualifications include a Bachelors in engineering/science/quality management and professional quality certifications (e.g., ASQ, Six Sigma).

Qualifications

• 5–8 years of progressive experience in QA/QC or related roles, with at least 2 years in a supervisory or team lead capacity.
• Bachelor’s degree in engineering, science, quality management, or related field; professional certs in quality are highly desirable.

Responsibilities

• Quality Program Administration: oversee the implementation and maintenance of the QMS in assigned areas.
• Team Supervision: lead and mentor quality professionals, coordinate audits and ensure timely closure of findings.
• Process Excellence: drive continuous improvement projects using quality tools and methodologies.
• Business Excellence: contribute in client-facing assignments as a quality consultant.
• Support QMS digitalization initiatives and ensure compliance with ISO 9001 and related standards.

Skills

Quality management

ISO 9001

Six Sigma

Lean

Audit planning

Root cause analysis

Data analysis

Leadership

Communication

Project management

Training

Education

Bachelor’s degree in engineering/science/quality management

Tools

FMEA

Control plans

SPC

Job description

Click here to know - 'Who we are?'

Educational Qualification:

5–8 years of progressive experience in quality assurance,
quality control, or related roles, with at least 2 years in a supervisory or
team lead capacity. Demonstrated experience in implementing and maintaining
quality management systems and leading audits.
Bachelor’s
degree in engineering, science, quality management, or a related field. Professional
certification in quality (such as ASQ Certified Quality Engineer, Six Sigma
Green Belt/Black Belt, and/or ISO 9001 Lead Auditor) is highly desirable.

About the department:

The roots of our
organization lie in its culture where Quality has been the
steppingstone for moving towards the Next Paradigm (Nexdigm).

Our USP lies in keeping
things simple.

A sound approach is adopted with the right metrics for monitoring performance and trigger
improvements based on simple Plan Do Check Act
rule.

While the world is talking about Quality 4.0 now, we have adopted Digitalization way back
in 2020 and since then

Quality has evolved from
mere Quality Control to Quality 4.0. Our USP helped us in bridging the gap
between Process, People, Technology, Organization mindset
and behaviors through Quality. Quality has always been the enabler
in setting the tone of excellence in the organization.

Customer focus
Continual Improvement and People are our three credos. We firmly believe in
building quality at design, at every phase of the project which calls
for Exploring, Engaging and Experiencing an enriching learning
while you have fun.

Come, be part of the Quality
Journey at Nexdigm.

What’s in it for you?

You will play a vital
role in contributing to the organization’s excellence journey. You will learn
how simple is beautiful, how to lead with Influence using your biggest asset –
your passion and commitment for Quality. You will get an opportunity to be
the change agent – a Quality Champion, a role model who you always
aspired to be. You would promote quality, strengthen quality culture,
lead transformation, enable continuous improvement and facilitate operational excellence
– to bring out the best in quality, for the organization and for yourself to stay future ready.

Responsible for supporting the Quality Manager in administering the organization’s quality program. This role involves supervising quality teams, coordinating quality improvement initiatives, ensuring compliance with internal and external standards, and acting as a liaison between quality and other departments. The Assistant/Deputy Manager also plays a key role in training, coaching, and developing junior quality staff, and may deputize for the Quality Manager as needed.

Quality Program Administration:

Oversee the
implementation and maintenance of the quality management system (QMS) within
assigned areas.

Team Supervision:

Lead and mentor quality
professionals and technicians, ensuring effective execution of quality
processes and procedures.

Plan, coordinate, and
participate in internal and external audits; ensure timely closure of audit
findings.

Analyze quality data,
identify trends, and prepare reports for management; recommend and implement
corrective actions.

Process Excellence:

Lead or participate in
continuous improvement projects, utilizing quality tools and methodologies to
drive process optimization internally.

Business Excellence:

Lead and contribute in client
facing assignments in role of Quality consultant.

Support Quality
digitalization initiatives in using AI as an enabler to improve effectiveness
of QMS.

Ensure compliance with
relevant standards (e.g., ISO 9001) and maintain accurate quality documentation
and records.

Support quality
management and address customer quality issues, including complaint resolution and root cause analysis.

Conduct or coordinate
training sessions for quality staff and promote quality awareness across the organization.

Required Competencies, Skills, and Experience

• In-depth
  knowledge of quality management principles, standards, and methodologies (e.g.,
  ISO 9001, Six Sigma, Lean).
• Proficiency
  in quality tools such as root cause analysis, FMEA, control plans, and
  statistical process control.
• Strong
  data analysis and reporting skills, including the use of spreadsheets and
  quality management software.
• Experience
  with audit planning, execution, and follow-up.
• Exposure
  to Information Security and Data Privacy would be an added advantage.
• Intrinsic
  motivation to lead with influence without authority
• Strong
  leadership and team management abilities.
• Excellent
  communication and interpersonal skills, able to interact effectively with all
  levels of the organization.
• Critical
  thinking, problem-solving, and decision-making skills.
• Ability
  to coach, mentor, and develop junior staff.
• Change
  management and conflict resolution skills.
• Project
  management skills, including planning, organizing, and prioritizing tasks.
• Customer
  focus and ability to manage vendor and client quality issues.
• Ability
  to drive and sustain continuous improvement initiatives.

Your interaction with us will include, but not be limited to,