Location
Project Site / Regional Office
Purpose of Role
To establish, implement, and monitor Quality Assurance and Quality Control systems across projects, ensuring compliance with project specifications, approved drawings, applicable standards, client requirements, and statutory regulations while driving continuous quality improvement.
Key Responsibilities
Quality Assurance
- Implement and maintain Project Quality Management System (QMS).
- Ensure compliance with company quality policies, procedures, and standards.
- Review project quality plans, method statements, inspection plans, and checklists.
- Develop and update quality control procedures and documentation.
- Conduct quality awareness and training programs for project teams.
Quality Control
- Monitor execution works for compliance with approved drawings and specifications.
- Conduct inspections of civil, architectural, MEP, and interior fit-out works.
- Verify material approvals, mock-ups, and workmanship standards.
- Ensure Inspection Requests (IRs) and quality records are maintained.
- Monitor closure of quality observations and punch points.
Audit & Compliance
- Plan and conduct internal quality audits.
- Support external audits by clients, consultants, and certification bodies.
- Ensure compliance with ISO 9001 and company quality standards.
- Identify non-conformities and implement corrective and preventive actions.
Documentation & Reporting
- Maintain quality records, inspection reports, NCRs, and closure reports.
- Prepare weekly and monthly QA/QC reports.
- Track quality KPIs and provide management dashboards.
- Maintain material approval trackers and quality registers.
- Support project handover documentation and close-out reports.
Non-Conformance Management
- Raise and monitor Non-Conformance Reports (NCRs).
- Conduct root cause analysis of quality issues.
- Coordinate corrective and preventive actions with project teams.
- Verify effectiveness of implemented corrective actions.
Stakeholder Coordination
- Coordinate with clients, consultants, contractors, and vendors on quality requirements.
- Participate in site inspections, quality reviews, and progress meetings.
- Support project teams in resolving technical and quality-related issues.
- Ensure timely closure of client observations and snag lists.
Project Handover & Close-Out
- Manage snagging and de-snagging activities.
- Ensure all quality documents are completed before handover.
- Coordinate final inspections with clients and consultants.
- Support defect liability period (DLP) quality requirements.
Qualification
- Bachelor's Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or equivalent.
- Certification in Quality Management Systems (ISO 9001) preferred.
- Lead Auditor/Internal Auditor certification will be an added advantage.
Experience
- 5 to 8 years of experience in QA/QC for construction, interiors, fit-out, or PMC projects.
- Experience in commercial office fit-outs, industrial, residential, or mixed-use developments preferred.
- Exposure to civil, architectural, and MEP quality inspections.
Skills Required
- Quality Management Systems (QMS)
- ISO 9001 Standards
- Inspection & Testing Procedures
- NCR & CAPA Management
- Documentation Control
- AutoCAD Drawing Interpretation
- MS Excel & Reporting Tools
- Strong analytical and communication skills
- Client and stakeholder management
- Project Quality Plan (PQP)
- Quality Audit Reports
- Non-Conformance Reports (NCR)
- Corrective & Preventive Action Reports
- Material Approval Tracker
- Quality Dashboard & MIS Reports
- Project Handover Quality Documentation
KPIs
- Number of NCRs raised and closed within target timelines.
- First-pass inspection approval rate.
- Quality audit compliance score.
- Reduction in rework and defect costs.
- Timely closure of punch list items.
Preferred Industry Experience
- Commercial Interior Fit-Out Projects
- Industrial & Manufacturing Facilities
Required Skills
Client engagement project management Problem Solving & Execution Excel rate analysis Cost Management Team Leadership & People Management