Assistant Manager - Project Execution

valmet; Chennai District; On-site; INR 5,742,000 - 8,612,000; Full time

Job summary

Valmet is seeking a detail-oriented Orders Specialist to review, interpret, and process customer orders for valves and spare parts, ensuring contract compliance and timely execution. The role requires coordinating with suppliers, customers and internal teams, maintaining CRM/ERP records, and driving on-time payments and customer satisfaction through rigorous order follow-up and QMS adherence.

Responsibilities include document submission, progress monitoring, inspections coordination, and

Responsibilities

• Review incoming orders for conformance to quotation and customer requirements and resolve differences.
• Ensure customer, project and product requirements are captured.
• Capture legal requirements for the product and destination country.
• Attend and contribute to post-order customer meetings.
• Update order information in CRM & ERP.
• Ensure commitments to customer are met.
• Submit contractual documents and obtain timely document approval.
• Coordinate with supplier, customer/field sales and cross-functional teams.
• Work with supplier and progress the order.
• Communicate with supplier and obtain order progress status.
• Submit order progress reports to Sales and customer.
• Coordinate with Supplier, Customer and Third-party Inspectors for inspections.
• Monitor order progress.
• Submit order progress reports to customers and TL.
• Obtain inspection/shipping clearance from TPI & customers as applicable.
• Submit documents to customers for payment collection.
• Coordinate with customers, field sales & Finance for on-time payment collection support.
• Maintain customer satisfaction and quality throughout the order execution process.
• Maintain quality standards per company standards & departmental procedures.
• Contribute to Continuous Improvement and Operational Excellence.
• Undertake training and development as required.

Job description

Role Summary

This position is responsible for reviewing, interpreting, and processing customer Orders for valves and spare parts. Perform contract review and execute the order. Follow sound engineering practices and procedures in the order execution phases. Ensure timely execution of projects and customer satisfaction.

Role Expectations

Contract Review

• Review incoming orders for conformance to the quotation & customer requirements and resolve any differences.
• Ensure the customer, project & product requirements are captured.
• Legal requirements that are required for the product, destination country etc. are captured.
• Attend and contribute to post-order customer meetings.
• Update the order related information in CRM & ERP
• Ensure the commitments to customer are met.

Documents Submission and Customer co-ordination

• Submit contractual documents and obtain on time document approval.
• Coordinate with Supplier, customer / field sales and cross functional teams, as required for effective and timely solutions.
• Work with supplier and progress the order.
• Communicate with supplier and obtain order Progress status.
• Order Progress report submission to Sales personnel and customer
• Coordinate with Supplier, Customer and Third-party Inspectors for inspections

Monitor Progress

• Monitor the progress of the orders.
• Submit the order progress reports to customers and TL.
• Obtain Inspection / Shipping clearance from TPI & Customers as applicable.

Payment Collection

• Submit the necessary documents to customers for payment collection.
• Coordinate with customers, field sales & Finance for on-time payment collection support

QMS and Customer Satisfaction

• Customer satisfaction shall be focused on all the activities performed.
• Quality shall be maintained on the complete order execution process.
• Maintain quality standards in accordance with Company Standards & Departmental system and operating
• Procedures.
• Contribute to Continuous Improvement and Operational Excellence objectives and events.
• Undertake training and development as required.