Assistant Manager - People Generalist - Contract Logistics

DP World; Madhya Pradesh; On-site; INR 600,000 - 900,000; Full time

Job summary

DP World site HR Operations role focuses on end-to-end HR management for the warehouse, serving as the primary HR contact for site staff and operations teams. You will implement HR policies, maintain records, and ensure timely onboarding and separations while supporting payroll and attendance processes.

You will collaborate with site operations to forecast manpower, manage contractual manpower, oversee contractor compliance, and drive employee engagement and retention.

Responsibilities

• Manage end-to-end HR operations for warehouse.
• Act as the primary HR point of contact for site employees and operations teams.
• Ensure effective implementation of HR policies, processes, and initiatives at the site.
• Maintain accurate employee records and HR documentation.
• Ensure timely completion of joining, onboarding and separation processes.
• Provide HR support to employees and supervisors on day-to-day people-related matters.
• Work closely with the Site Operations team to understand manpower requirements.
• Ensure timely fulfilment of contractual manpower requirements.
• Monitor daily manpower deployment against approved requirements.
• Track absenteeism, attrition, overtime, vacancies, and manpower productivity.
• Coordinate with recruitment teams and manpower vendors for timely deployment.
• Support workforce optimization and cost-control initiatives.
• Manage contract workforce in coordination with manpower vendors.
• Ensure availability of required manpower as per operational requirements.
• Monitor contractor attendance, deployment, overtime, wages, and workforce movement.
• Ensure contractors comply with company policies and applicable statutory requirements.
• Coordinate documentation and compliance requirements related to contract labour.
• Conduct regular vendor reviews and highlight manpower/compliance gaps.
• Support resolution of contractor employee grievances.
• Ensure accurate daily attendance and shift records for employees and contract workers.
• Validate attendance, overtime, leave, incentives, deductions, and payroll inputs.
• Coordinate with payroll teams/vendors for timely and accurate salary processing.
• Resolve employee queries related to salary, attendance, leave, and deductions.
• Handle employee grievances and ensure timely resolution.
• Conduct regular employee connect meetings and site-level HR interactions.
• Maintain healthy employee relations and workplace discipline.
• Support disciplinary processes in line with company policies and applicable laws.
• Identify potential employee-relations issues and proactively address them.
• Conduct exit discussions and analyze key reasons for manpower attrition.
• Drive site-level employee engagement and welfare initiatives.
• Organize employee communication, recognition, celebrations, and engagement activities.
• Improve employee connect and communication at the frontline level.
• Gather employee feedback and share actionable insights with site leadership.
• Support initiatives focused on employee retention and morale.
• Coordinate recruitment for frontline, supervisory, and other site positions.
• Work with manpower vendors to close vacancies.
• Coordinate interview schedules, selection, documentation, background verification, and joining formalities.
• Conduct site induction and HR orientation for new employees.
• Ensure new employees are effectively integrated into the workforce.
• Ensure site-level compliance with applicable labour laws and statutory requirements.
• Maintain required employee and contract labour records and registers.
• Coordinate with contractors to ensure statutory compliance.
• Support labour inspections, customer audits, internal audits, and compliance reviews.
• Track compliance observations and ensure timely corrective actions.
• Ensure statutory documents, licences, registrations, and records are maintained as required.
• Support performance management processes for site employees.
• Coordinate periodic performance reviews and documentation.
• Identify training requirements in consultation with site operations.
• Coordinate induction, behavioural, functional, compliance, and safety training.
• Track training participation and completion.
• Prepare and publish regular site HR reports covering: Headcount and manpower deployment, Vacancy status, Attendance and absenteeism, Attrition and retention, Overtime, Payroll inputs, Contract labour status, Recruitment status, Training, Employee grievances, Engagement activities, Compliance status.

Job description

Job Description:

Site HR Operations

• Manage end-to-end HR operations for warehouse.
• Act as the primary HR point of contact for site employees and operations teams.
• Ensure effective implementation of HR policies, processes, and initiatives at the site.
• Maintain accurate employee records and HR documentation.
• Ensure timely completion of joining, onboarding and separation processes.
• Provide HR support to employees and supervisors on day-to-day people-related matters.

Manpower Planning & Workforce Management

• Work closely with the Site Operations team to understand manpower requirements.
• Ensure timely fulfilment of contractual manpower requirements.
• Monitor daily manpower deployment against approved requirements.
• Track absenteeism, attrition, overtime, vacancies, and manpower productivity.
• Coordinate with recruitment teams and manpower vendors for timely deployment.
• Support workforce optimization and cost-control initiatives.

Contract Labour Management

• Manage contract workforce in coordination with manpower vendors.
• Ensure availability of required manpower as per operational requirements.
• Monitor contractor attendance, deployment, overtime, wages, and workforce movement.
• Ensure contractors comply with company policies and applicable statutory requirements.
• Coordinate documentation and compliance requirements related to contract labour.
• Conduct regular vendor reviews and highlight manpower/compliance gaps.
• Support resolution of contractor employee grievances.

Attendance & Payroll

• Ensure accurate daily attendance and shift records for employees and contract workers.
• Validate attendance, overtime, leave, incentives, deductions, and payroll inputs.
• Coordinate with payroll teams/vendors for timely and accurate salary processing.
• Resolve employee queries related to salary, attendance, leave, and deductions.

Employee Relations

• Handle employee grievances and ensure timely resolution.
• Conduct regular employee connect meetings and site-level HR interactions.
• Maintain healthy employee relations and workplace discipline.
• Support disciplinary processes in line with company policies and applicable laws.
• Identify potential employee-relations issues and proactively address them.
• Conduct exit discussions and analyze key reasons for manpower attrition.

Employee Engagement

• Drive site-level employee engagement and welfare initiatives.
• Organize employee communication, recognition, celebrations, and engagement activities.
• Improve employee connect and communication at the frontline level.
• Gather employee feedback and share actionable insights with site leadership.
• Support initiatives focused on employee retention and morale.

Recruitment & Onboarding

• Coordinate recruitment for frontline, supervisory, and other site positions.
• Work with manpower vendors to close vacancies.
• Coordinate interview schedules, selection, documentation, background verification, and joining formalities.
• Conduct site induction and HR orientation for new employees.
• Ensure new employees are effectively integrated into the workforce.

Statutory & Labour Compliance

• Ensure site-level compliance with applicable labour laws and statutory requirements.
• Maintain required employee and contract labour records and registers.
• Coordinate with contractors to ensure statutory compliance.
• Support labour inspections, customer audits, internal audits, and compliance reviews.
• Track compliance observations and ensure timely corrective actions.
• Ensure statutory documents, licences, registrations, and records are maintained as required.

Performance & Training

• Support performance management processes for site employees.
• Coordinate periodic performance reviews and documentation.
• Identify training requirements in consultation with site operations.
• Coordinate induction, behavioural, functional, compliance, and safety training.
• Track training participation and completion.

HR MIS & Analytics

Prepare and publish regular site HR reports covering:

• Headcount and manpower deployment
• Vacancy status
• Attendance and absenteeism
• Attrition and retention
• Overtime
• Payroll inputs
• Contract labour status
• Recruitment status
• Training
• Employee grievances
• Engagement activities
• Compliance status