Assistant Manager – Operations – Stock

TalentPro India; Ahmedabad District, Vadodara, Chennai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading recruitment company in Ahmedabad is seeking an Assistant Manager – Operations to support daily operations and manage teams. The ideal candidate will have proven experience in operations management, preferably in the financial sector, and strong leadership skills. Responsibilities include monitoring metrics, ensuring compliance, and implementing improvements. This position offers opportunities for professional growth in a dynamic environment.

Qualifications

• Proven experience in operations management, preferably in the financial sector.
• Strong skills in team handling and leadership.

Responsibilities

• Support the Operations Manager in overseeing daily operations.
• Manage teams to ensure efficient workflows and achievement of targets.
• Monitor operational metrics and report on performance to senior management.
• Assist in the development and implementation of operational improvements.
• Ensure compliance with company policies and industry regulations.
• Ensure financial targets and other agreed targets are met in all departments.
• Review working practices to ascertain if they are successful and, if not, devise alternatives.
• Lead and manage teams to achieve operational goals.

Skills

Operations management experience

Team leadership

Job description

Overview

Assistant Manager – Operations

Responsibilities

• Support the Operations Manager in overseeing daily operations.
• Manage teams to ensure efficient workflows and achievement of targets.
• Monitor operational metrics and report on performance to senior management.
• Assist in the development and implementation of operational improvements.
• Ensure compliance with company policies and industry regulations.
• Ensure financial targets and other agreed targets are met in all departments.
• Review working practices to ascertain if they are successful and, if not, devise alternatives.
• Ensure SOPs are followed.
• Keep employees motivated and organize appropriate training.
• Ensure the business operates within the company’s mission statement.
• Investigate customer satisfaction and report any issues.
• Work with department heads and senior management to get the best performance from staff.
• Drive the business to increase profits.
• Work with legal departments on any matters that occur.
• Review and approve equipment needs.
• Lead and manage teams to achieve operational goals.
• Demonstrate dedication and commitment to enhance operational efficiency.
• Coordinate with different departments & head office for seamless operations.
• Develop and track key performance indicators (KPIs) for support operations.
• Establish and maintain quality standards for support operations.
• Should have exposure to Stock operations.
• Execute and reconcile stock trades in collaboration with the trading team.
• Develop and execute plans to showcase the right products & communicate right features, price at all platforms using internal tools.
• Take complete ownership of validating the task before making it live on the platform.
• Own the customer experience in the category – make navigation, discovery easier to save the customer time & ease up the decision making process.
• Identify the parameters customers use to make decisions and ensure catalog richness.
• Interact with stakeholders effectively & ensure category tasks are executed to the best.
• In case of technical issues, debug the issue in Flipkart tools, interact with central teams & solve it.
• Train fellow colleagues when required.

Qualifications

• Proven experience in operations management, preferably in the financial sector.
• Strong skills in team handling and leadership.