Assistant Manager - Operations Management

Arthur J. Gallagher & Co. (AJG); Bengaluru; Presencial; INR 600.000 - 800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Accidental Insurance

Employee Wellness Programs

Educational expense reimbursement

Annual Leave

Descripción de la vacante

Arthur J. Gallagher & Co. (AJG) seeks experienced professionals to enhance customer relations and ensure effective communication within the organization. This role involves gathering client feedback, leading teams, and fostering a culture of inclusion and diversity.

Applicants should have a relevant degree and at least 3 years of experience, along with strong project management skills and technical knowledge of the company's products.

The position offers a competitive salary and a range of benefits including medical insurance and educational reimbursement.

Formación

• Minimum 3 years of relevant experience required.
• Strong communication and leadership skills essential.
• Experience in supervising team members and managing projects.

Responsabilidades

• Act as voice of the customers within the organization.
• Gather and evaluate client feedback for insights.
• Supervise the day-to-day work of lower-level contributors.
• Ensure policies and procedures are understood by all stakeholders.

Conocimientos

Project management skills

Technical knowledge of products

Ability to coach junior team members

Educación

Associates Degree or equivalent

Descripción del empleo

How you'll make an impact

Responsibilities:

• Professionals in this group act as voice of the customers in the organization.
• They gather and evaluate feedback from clients and present the insights findings to the internal stakeholders of the organization.
• They play a crucial role in creating customer loyatly and retention.
• Professionals are expected to be well-versed on the technical side of organization's products/offerings and should be able to share insight and tips on how to use features and troubleshoot.
• Professionals at this level act as tech leaders/team leaders and supervise the day to day work of lower level individual contributors.
• They ensure policies, practices and procedures are understood and followed by direct reports, clients and stakeholders.
• They have good project management skills and require appropriate knowledge and skills to make sound judgments and select the alternate course of action.
• They are responsible for managing, coaching junior team members and may provide inputs on appraisals/feedback to employees.
• They are responsible for allocating work and ensure delivery in the defined timeframe.
• They possess relevant work experience and desired knowledge.

About you

Qualifications:

• Typically requires an Associates Degree, Vocational/Technical education or equivalent and minimum 3 years prior relevant experience.

Additional Information

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan - Tax Savings Plans
• Educational expense reimbursement
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day

Other benefits include:

• Employee Wellness Programs
• Training programs
• And more..

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.