Assistant Manager-Operation Manager(Facility Management)

Updater Services (UDS); Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Updater Services (UDS) in Chennai, Tamil Nadu, is seeking a seasoned Facility Manager to oversee day-to-day soft service operations across multiple client sites. The role focuses on supervising housekeeping, pantry, landscaping, pest control and related activities to ensure consistent service and hygiene standards.

The ideal candidate will have strong communication, client-handling and team-management skills, with experience managing sizable manpower across several sites and a track record of

Qualifications

• 48 years of experience in Facility Management / Soft Services / Housekeeping Operations.
• Experience in managing large manpower and multiple sites.
• Good knowledge of housekeeping and soft service operations.
• Strong communication, client-handling and team-management skills.

Responsibilities

• Manage day-to-day soft service operations across assigned client sites.
• Supervise housekeeping, pantry, landscaping, pest control and other soft service activities.
• Ensure adequate manpower deployment as per client requirements and agreed SLAs.
• Prepare and monitor staff rosters, attendance and shift schedules.
• Conduct regular site inspections and ensure service quality and hygiene standards.
• Handle client concerns, complaints and service escalations professionally.
• Coordinate with supervisors and site teams for smooth operational execution.
• Monitor manpower productivity, absenteeism and attrition.

Skills

Facility Management

Soft Services

Housekeeping Operations

Team Management

Client Handling

Site Supervision

Job description

Role & responsibilities

• Manage day-to-day soft service operations across assigned client sites.
• Supervise housekeeping, pantry, landscaping, pest control and other soft service activities.
• Ensure adequate manpower deployment as per client requirements and agreed SLAs.
• Prepare and monitor staff rosters, attendance and shift schedules.
• Conduct regular site inspections and ensure service quality and hygiene standards.
• Handle client concerns, complaints and service escalations professionally.
• Coordinate with supervisors and site teams for smooth operational execution.
• Monitor manpower productivity, absenteeism and attrition.

Preferred candidate profile

• 48 years of experience in Facility Management / Soft Services / Housekeeping Operations.
• Experience in managing large manpower and multiple sites will be preferred.
• Good knowledge of housekeeping and soft service operations.
• Strong communication, client-handling and team-management skills.