Assistant Manager - National Enterprise Sales (Retail)

MOVIN Express; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

MOVIN Express in India seeks a dynamic Sales Executive to generate new and repeat business in the logistics sector. You will travel to retail client sites, present solutions, and close deals that expand revenue across product lines.

The role requires strong negotiation, CRM proficiency, and the ability to build relationships with stakeholders at all levels. Excellent communication and regional language skills are valued.

Qualifications

• MBA or equivalent degree is required.
• 3-5 years sales experience in logistics preferred.
• Proven track record of managing sales territories with medium/large customers.
• Excellent negotiation and communication skills.
• Ability to communicate in regional languages.

Responsibilities

• Generate new and repeat sales by providing services and technical information.
• Conduct customer and competitive analyses.
• Negotiate to develop strong working relationships.
• Listen actively to determine business needs.
• Utilize CRM software and MS Office to manage accounts.
• Maintain customer information and account performance records.
• Present solutions to customers to gain approvals and move sales forward.
• Address billing or service issues with appropriate teams.
• Follow up to ensure successful problem resolution.
• Communicate customer problems to management for recurring issues.

Skills

Sales experience

Customer analysis

Negotiation

Active listening

CRM software

MS Office

Education

MBA or equivalent

Tools

CRM software

Microsoft Office Suite

Job description

• Generating leads through cold calling converting leads into customer for the company.


• Travels to retail customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions.


• Builds successful partnerships with key stakeholders at all levels of retail customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines.


• Presents solutions to customers to gain approval of proposals and move forward with the sales process.


• Visits retail customers to confirm their satisfaction with company products and services and to identify issues that need to be addressed.


• Meets with retail customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.).


• Facilitates research of retail customer complaints (e.g., late deliveries, damages, billing questions, etc.) to determine appropriate resolution personnel.


• Discusses complaints with company’s personnel (e.g., business center managers, operations, billing, drivers, etc.) to determine corrective actions and resolutions.


• Follows-up with customers to ensure successful problem resolution.


• Shares customer problems with managers and operations teams to provide awareness on recurring customer issues.


• Maintains and monitors records of customer information and account performance to track sales performance to objectives.


• Reviews various Business Information and Analysis reporting tools to assess account performance and generate reports for management.


• Address billing issues and ensure collection payment on time

SKILLS AND KNOWLEDGE REQUIREMENTS

• Experience in generating new and repeat sales by providing services and technical information.


• Experience in conduction customer and competitive analysis.


• Negotiation skills and the ability to develop strong working relationships.


• Good listening skills and the ability to anticipate business needs.


• Knowledge of CRM software and Microsoft Office Suite.


• Customer service attitude with excellent negotiation skills.

Educational Qualifications:

• MBA Degree or equivalent


• 3-5 years’ Sales experience in Logistics Industry.


• Proven track record of managing sales territories across medium and large size customers.


• Excellent negotiations and communication skill.


• Experience in working with multiple industry segments preferred.


• Ability to communicate in regional languages.