Assistant Manager-IT

Integra Ventures; Kamrup Metropolitan; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Integra Ventures in India seeks an IT operations leader to manage, implement, and optimize enterprise software and IT systems across the organization. You will lead deployments, coordinate integrations, and ensure security and data integrity while supporting business users.

Responsibilities include overseeing daily IT operations, vendor coordination, and driving automation to enhance efficiency. Strong knowledge of HRMS, ERP, CRM, and reporting tools is essential.

Qualifications

• Strong knowledge of software applications, operating systems, and IT infrastructure.
• Experience in implementing, managing, and troubleshooting enterprise software and business applications.
• Familiarity with HRMS, ERP, CRM, project management, and other business productivity tools.
• Working knowledge of databases, SQL, APIs, and software integration concepts.
• Understanding of networking, cloud-based applications, cybersecurity, and data backup processes.
• Knowledge of automation tools, scripting, or programming languages such as Python, Java, or JavaScript will be an advantage.
• Proficiency in MS Office, particularly Excel, and IT reporting tools.
• Strong analytical, troubleshooting, and problem-solving abilities.

Responsibilities

• Software & Application Management: Manage, maintain, and troubleshoot business software, enterprise applications, HRMS, ERP systems, and other tools.
• Software Implementation: Lead implementation, configuration, testing, and deployment of new software applications.
• IT Operations: Oversee day-to-day IT operations including hardware, network, access, and support.
• System Integration: Coordinate integration of different software to improve data flow and reporting.
• Technical Support: Diagnose and resolve software, system, and user issues within timelines.
• Database & Reporting: Support database management, data backups, and data integrity.
• Automation & Process Improvement: Identify opportunities to automate tasks and streamline workflows.
• Vendor Management: Coordinate with vendors and external teams for maintenance and upgrades.
• IT Security & Compliance: Ensure access controls, data protection, licensing compliance, cybersecurity, and backups.
• Team & Stakeholder Coordination: Align with departments to meet technology requirements.
• Documentation & Training: Maintain IT docs, manuals, and conduct training on new applications.
• Technology Upgrades: Evaluate and recommend new software/tools aligned with needs.

Skills

Software apps

IT infra

HRMS/ERP/CRM

Databases/SQL

Networking/cloud

Automation scripting

MS Excel

IT reporting

Tools

APIs integration

Job description

Role & responsibilities

• Software & Application Management: Manage, maintain, and troubleshoot business software, enterprise applications, HRMS, ERP systems, and other organizational tools.
• Software Implementation: Lead the implementation, configuration, testing, and deployment of new software applications and technology solutions.
• IT Operations: Oversee day-to-day IT operations, including hardware, software, network connectivity, system access, and technical support.
• System Integration: Coordinate the integration of different software applications to improve data flow, operational efficiency, and reporting.
• Technical Support: Diagnose and resolve software, application, system, and user-related technical issues within defined timelines.
• Database & Reporting: Support database management, data backup, system reporting, and maintenance of data accuracy and integrity.
• Automation & Process Improvement: Identify opportunities to automate repetitive tasks and streamline internal workflows using appropriate software and digital tools.
• Vendor Management: Coordinate with software vendors, service providers, and external technical teams for implementation, maintenance, upgrades, and issue resolution.
• IT Security & Compliance: Ensure appropriate access controls, data protection, software licensing compliance, cybersecurity practices, and regular data backups.
• Team & Stakeholder Coordination: Coordinate with internal departments to understand their technology requirements and provide effective IT solutions.
• Documentation & Training: Maintain IT documentation, software manuals, system configurations, and user guides; conduct training sessions for employees on new applications.
• Technology Upgrades: Evaluate emerging software, tools, and technologies to recommend solutions that align with organizational requirements.

Preferred candidate profile

• Strong knowledge of software applications, operating systems, and IT infrastructure.
• Experience in implementing, managing, and troubleshooting enterprise software and business applications.
• Familiarity with HRMS, ERP, CRM, project management, and other business productivity tools.
• Working knowledge of databases, SQL, APIs, and software integration concepts.
• Understanding of networking, cloud-based applications, cybersecurity, and data backup processes.
• Knowledge of automation tools, scripting, or programming languages such as Python, Java, or JavaScript will be an advantage.
• Proficiency in MS Office, particularly Excel, and IT reporting tools.
• Strong analytical, troubleshooting, and problem-solving abilities.