Business Analyst - Information Technology

3i Infotech; Navi Mumbai; On-site; INR 500,000 - 1,200,000; Full time

Job summary

3i Infotech Limited is seeking a business analyst to bridge business needs with IT delivery in Navi Mumbai. The role focuses on eliciting requirements, documenting BRD/FRD, and creating clear functional specs for tech teams.

You will study current processes, identify gaps, and drive improvement initiatives. The candidate will analyze data in Excel, build dashboards in Power BI, and support automation projects using RPA and Power Apps, contributing to digital transformation efforts across the

Qualifications

• Ability to elicit, document, and translate business requirements into functional specs.
• Strong skills in analyzing existing processes and identifying improvements.
• Proficiency in data analysis, reporting, and dashboarding.
• Experience coordinating UAT and testing activities across teams.
• Familiarity with automation tools and digital transformation initiatives.

Responsibilities

• Engage with stakeholders to elicit and document business requirements and translate them into BRD/FRD, flows, use cases and user stories.
• Conduct as-is and to-be process analyses; identify gaps, inefficiencies and optimization opportunities.
• Analyze data in Excel; prepare reports, trackers and management summaries; present insights to stakeholders.
• Collaborate with developers and business users through the solution lifecycle; assist in test planning and UAT documentation; track defects and resolutions.
• Identify opportunities for workflow automation; support Power BI, Power Apps, and RPA initiatives; explore AI-assisted tooling to improve productivity.

Skills

Requirements elicitation

Process analysis

Data analysis

UAT coordination

Automation awareness

Tools

Excel

Power BI

Power Apps

RPA

Job description

Role & responsibilities :

1. Business Requirement Gathering & Documentation

• Engage with business stakeholders to understand, elicit, analyze, and document business requirements.
• Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, use cases, and user stories.
• Translate business requirements into clear functional specifications for technical teams.
• Coordinate with stakeholders to validate requirements and obtain necessary approvals.

2. Business & System Process Analysis

• Study existing business processes, workflows, and application functionalities.
• Perform As-Is and To-Be process analysis to identify improvement opportunities.
• Conduct gap analysis between business requirements and existing system capabilities.
• Identify process inefficiencies, manual dependencies, and opportunities for optimization.
• Support business process standardization and continuous improvement initiatives.

3. Data Analysis & Reporting

• Analyze business and operational data using Microsoft Excel.
• Prepare reports, trackers, dashboards, and management summaries.
• Support data validation, reconciliation, and identification of data inconsistencies.
• Present analytical findings and actionable insights to stakeholders.

4. Application & Project Support

• Collaborate with development teams, application owners, and business users throughout the solution development lifecycle.
• Assist in preparing test scenarios, test cases, and User Acceptance Testing (UAT) documentation.
• Coordinate UAT activities, track defects, and support issue resolution.
• Maintain project documentation, action trackers, and status reports.
• Support application enhancements, change requests, and process improvement initiatives.

5. Automation & Digital Transformation

• Identify opportunities for workflow automation and reduction of repetitive manual activities.
• Support initiatives involving Power BI, Power Apps, and Robotic Process Automation (RPA).
• Explore AI-assisted tools and prompt engineering techniques to improve documentation, analysis, reporting, and operational productivity.
• Collaborate with technical teams to evaluate and implement process automation solutions.

Preferred candidate profile :

• Business requirement elicitation, analysis, and documentation.
• Business and system process analysis.
• Gap analysis and process improvement.
• Proficiency in Microsoft Excel, including formulas, data analysis, and reporting.
• Ability to prepare BRD, FRD, process flow diagrams, and functional documentation.
• Strong analytical thinking, problem-solving, and attention to detail.
• Good written and verbal communication skills.
• Ability to coordinate effectively with business stakeholders and technical teams.
• Good understanding of software applications and business workflows.

Preferred / Additional Skills

• Advanced Microsoft Excel: Pivot Tables, XLOOKUP/VLOOKUP, advanced formulas, Power Query, and macros.
• Power BI: Data visualization, dashboard creation, and reporting.
• Microsoft Power Apps: Exposure to low-code application development.
• Automation / RPA: Understanding of workflow automation, Power Automate, or other RPA technologies.
• AI & Prompt Engineering: Ability to effectively use generative AI tools for business analysis, documentation, data interpretation, and productivity enhancement.
• Familiarity with ERP, CRM, or other enterprise business applications.
• Basic understanding of SDLC, Agile methodologies, and UAT processes.