Assistant Manager IT

Accorhotel; Jaipur; On-site; INR 600,000 - 900,000; Full time

Job summary

Join a hotel that is part of the Accor network in Jaipur, delivering frontline IT support to guests and staff. You will troubleshoot PC and server issues, configure devices, and assist onboarding with user access and setup.

The role focuses on keeping systems healthy and responsive in a fast-paced hospitality environment. We value English proficiency, teamwork, and clear communication as you install, test, and optimize Windows Servers, desktops, and software, ensuring a smooth guest experience

Qualifications

• Bachelor's degree in information technology with 4–5 years of relevant experience.
• Proficiency in English, MS Office, and Windows operating system.
• Excellent organizational, follow-through and communication skills.

Responsibilities

• Provide frontline PC and server troubleshooting, resolve IT issues for end users
• Modify configurations, utilities and software default settings
• Support and administer Windows Servers
• Backup and optimize database
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
• Provide In-house guest IT related matter troubleshooting
• Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users

Skills

IT troubleshooting

Windows OS

MS Office

English language

Communication skills

Education

Bachelor's degree in information technology

Tools

Windows Server

MS Office

Job description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Provide frontline PC and server troubleshooting, resolve IT issues for end users
• Modify configurations, utilities and software default settings
• Support and administer Windows Servers
• Backup and optimize database
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
• Provide In-house guest IT related matter troubleshooting
• Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users

Qualifications

Bachelor's degree in information technology with minimum 4-5 years of relevant experience, including 1 year in a similar capacity.

Proficiency in English language, MS Office suite, and Windows Operating System.

Excellent organizational, follow-through and communication skills.