People & Culture Manager

AccorHotel; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accor is hiring an HR Manager in Chennai to lead People & Culture initiatives, ensuring policy updates, compliance, and talent development. The role focuses on recruitment, performance management, and staff training across the hotel.

You will collaborate with department heads to maintain high standards of people management and positive employee relations in a fast-paced hospitality environment.

Qualifications

• Review and update People & Culture policies and procedures and other human resources materials.
• Monitor present and future trends in the local labor situation and social legislation.
• Oversee the Performance Appraisal Program and advise department heads.
• Ensure employees comply with hotel policies and government regulations.
• Prepare and submit periodic People & Culture reports to management.
• Counsel hotel personnel on career planning, training and employee relations.
• Investigate disciplinary actions to ensure compliance with labor law and hotel rules.
• Oversee organization and execution of employees’ social, athletic and recreational activities.
• Maintain good working relations with all departments and external contacts.

Responsibilities

• Develop and implement recruitment procedures and strategies to attract qualified candidates.
• Analyze manpower requirements and coordinate with hiring managers.
• Recruit qualified personnel following established standards, policies and procedures.

Skills

People policies

Recruitment

Performance reviews

Team leadership

Labor law knowledge

Staff training

Job description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Primary Responsibilities

Human Resources Management

• Review and update People & Culture policies and procedures and other human resources materials
• Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management
• Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process
• Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice
• Prepare and submit periodic People & Culture reports to management
• Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations
• Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the General Manager
• Oversee the organization and execution of employees’ social, athletic and recreational activities
• Maintain good working relations with all departments and all professional external contact

Recruitment

• Develop and implement recruitment procedures and strategies to attract the most qualified candidates for position vacancies in the hotel
• Analyze the hotel manpower requirements
• Coordinate with the hiring managers on the recruitment of qualified personnel based on approval by the divisional head and General Manager, following established standards, policies and procedures

Team Management

• Interview, select and recruit direct reports
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the team
• Constantly monitor team members performance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Hotel