IT Executive

Accor; Navi Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

Accor is seeking an IT Executive to manage day-to-day IT operations and support the internal IT Helpdesk. The role involves administering PCs, printers, servers and related equipment, along with ensuring system health and security across the hotel IT environment.

Responsibilities include troubleshooting, configuring hardware and software, and assisting with onboarding new users. Graduation is required, with preference for hotel or IT operations experience.

Qualifications

• Graduation required.
• Experience in IT operations preferred.
• Ability to work in hotel IT environment.

Responsibilities

• Provide frontline PC and server troubleshooting for end users.
• Modify configurations, utilities and software default settings.
• Support and administer Windows Servers.
• Backup and optimize database.
• Perform regular system health checks and capacity studies.
• Assist with onboarding of new users and IT access.

Skills

PC troubleshooting

Server administration

Windows Servers

IT support

Education

Graduation

Tools

Windows OS

Networking basics

Job description

Company Description

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

This position is responsible for the handling of day-to-day IT operations. The IT Executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk.

He/she will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment.

Primary Responsibilities

IT Operations:

• Provide frontline PC and server troubleshooting, resolve IT issues for end users
• Modify configurations, utilities and software default settings
• Support and administer Windows Servers
• Backup and optimize database
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
• Provide In-house guest IT related matter troubleshooting
• Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management

Qualifications

Graduation