Assistant Manager - Human Resource

Everise; Mohali; On-site; INR 600,000 - 900,000; Full time

Job summary

Everise in Mohali is seeking an Assistant Manager - HR Operations (back office) to be the single point of contact for employee records, joining documents, payroll, Workday updates, and prompt resolution of queries. You will report to the HR Manager/VP.

Responsibilities include handling complex HR inquiries, maintaining records, assisting payroll with absences and leaves, coordinating with the payroll vendor, and ensuring confidentiality with excellent organizational and communication skills.

Qualifications

• Proven experience as an HR/administrative position.
• Hands-on experience with HRIS/HRMS (Workday).
• BS degree in Human Resources or related field or equivalent.
• Basic knowledge of labor laws.
• Excellent organizational and communication skills.

Responsibilities

• Handle complex HR administrative inquiries and questions.
• Assist day-to-day HR operations and duties.
• Maintain employee records (hard and soft copies).
• Process documentation and reports on staffing, payroll, and training.
• Support payroll preparation with attendance, leaves, and bonuses.
• Coordinate with payroll vendors and external agencies.
• Ensure confidentiality and handle grievances appropriately.

Skills

Interpersonal skills

Communication skills

Organizational skills

Confidentiality

Education

BS degree in Human Resources or related field

Tools

MS Office

Workday

Job description

Company OverviewJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!Assistant Manager - Human Resources Operations (back office)Position Purpose: Act as the single point of contact for all HR back office – employee records, joining and ongoing documents, payroll, workday updation, smooth communication and prompt resolution of all queries.Reporting to: Human Resources Manager/VPJOB DESCRIPTIONPrinciple Accountabilities (Key Result Areas)· Handle more complex HR administrative inquiries and questions· Assist with day to day operations of the HR functions and duties· Compile and update employee records (hard and soft copies)· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)· Deal with requests regarding human resources issues, rules, and regulations· Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)· Communicate with external agencies (payroll vendor)· Properly handle complaints and grievance procedures· Other duties as requiredAttributes & Attitude· Dynamic and dependable· Customer & employee centric· Ability to work under high pressure· Highly organized with proven delivery of projects on schedule and on budgets· Excellent interpersonal and communication skills· Integrity and drive· Energetic and Enthusiastic· Prompt and fast paced· Ability to provide a high level of customer service· Ability to maintain a high level of confidentiality.Knowledge· Proven experience as an human resources/administrative position· PC literacy (MS Office, in particular)· Hands on experience with an HRIS or HRMS (Workday)· Basic knowledge of labor laws· Excellent organizational skills· Strong communications skills· BS degree in Human Resources or related field or equivalent experienceJob requirements:• Willing to work 100% from an office location• Willing to work in U.S. shifts (1830 hours India onwards)If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.