Assistant Manager Housekeeping

hyatt; Bharuch District; On-site; INR 420,000 - 600,000; Full time

Job summary

Hyatt is seeking an Assistant Manager of Housekeeping to support the head of the department in directing daily shift operations, staff management, and inspections to uphold high cleanliness standards.

The role focuses on supervising routines, coordinating room assignments, mentoring team members, and ensuring compliance with safety and sanitation guidelines, while collaborating with Front Desk and Engineering to deliver exceptional guest experiences.

Qualifications

• Strong leadership and mentoring abilities.
• Ability to supervise daily shift operations effectively.
• Knowledge of safety and sanitation guidelines.

Responsibilities

• Oversee daily shift routines and guest room inspections.
• Coordinate room assignments and supervise cleaning staff.
• Train and motivate attendants while tracking attendance.
• Monitor inventory and ensure adequate supplies.
• Collaborate with Front Desk and Engineering on operational issues.

Skills

Staff leadership

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma

Degree in Hotel Management / Hospitality / Business Administration

Job description

An Assistant Manager of Housekeeping supports the head of the department to direct daily shift operations, manage staff, and inspect property spaces to ensure high cleanliness standards.

Key Responsibilities

• Operations & Inspections: Supervise daily shift routines, coordinate room assignments, and perform rigorous inspections of guest rooms and public areas.
• Staff Leadership: Train, motivate, and mentor room attendants and cleaning crew while tracking attendance and performance.
• Inventory Control: Monitor par stock levels for linens, guest amenities, uniforms, and cleaning supplies to avoid shortages.
• Interdepartmental Coordination: Communicate room availability status rapidly with the Front Desk and report maintenance issues to engineering.
• Guest Relations: Handle guest complaints promptly, address special requests, and enforce quality control corrective actions.

Experience:

Minimum 2 to 3 years of supervisory experience in housekeeping within a hospitality or resort environment.

Education:

High school diploma or a degree in Hotel Management, Hospitality, or Business Administration.

Core Competencies:

Strong organizational skills, attention to detail, basic computer proficiency, and knowledge of safety and sanitation guidelines