Assistant Manager Front Office

Hyatt Regency; Kolkata District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Hyatt Regency Kolkata is seeking an Assistant Manager - Front Office to help run the department in line with Hyatt's standards and brand guidelines. The role supports the Front Office Manager in daily hotel front desk operations to ensure smooth service and guest satisfaction.

Minimum 2 years of experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel, with strong communication and customer relations skills required.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist with the efficient running of the Front Office in line with Hyatt standards and brand guidelines.
• Support the Front Office Manager in day-to-day hotel front desk operations to ensure guest satisfaction.

Skills

Communication skills

Customer relations

Job description

Organization- Hyatt Regency Kolkata

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.

• Well developed communication and customer relations skills.