Assistant Manager Front Office

Hyatt Hotels Corporation; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Hyatt Hotels Corporation in Bengaluru is seeking an Assistant Manager - Front Office to support the Front Office Manager in daily hotel operations. You will help ensure guest satisfaction, smooth check-in/out, and seamless service across shifts.

The ideal candidate has at least 2 years as a supervisor or senior guest service officer, strong communication, and proficiency with MS Office, email, Opera, and PABX systems. This role upholds Hyatt's brand standards.

Qualifications

• Minimum 2 years work experience as a Supervisor or senior Guest Service Officer in a Telephone Department.
• Well developed communication, telephone and customer relations skills.
• Computer skills in the use of MS Office, email, Opera and PABX Systems.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt International's strategies and brand standards.
• Assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Skills

Communication

Customer relations

MS Office

Email usage

Opera

PABX Systems

Tools

MS Office

Opera

PABX Systems

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as a Supervisor or senior Guest Service Officer in a Telephone Department. Well developed communication, telephone and customer relations Skills. Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset.

Hyatt Centric Philadelphia | Philadelphia , PA , US

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