Front Office Manager

Hyatt Hotels Corporation; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Hyatt Hotels Corporation in Bengaluru seeks a Front Office Manager to oversee daily front office operations, ensuring guest satisfaction and adherence to Hyatt’s brand standards. The role requires leadership of the front desk, service areas including parking and entrance, and the communications centre, with a focus on seamless guest experiences.

The candidate should bring a university degree in Hospitality or Tourism management, plus about 2 years in a similar management role in a large

Qualifications

• Ideally with a university degree in Hospitality or Tourism management.
• Minimum 2 years work experience as Front Office Manager or as Assistant Front Office Manager in a large operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• The Front Office Manager is responsible to deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre.
• You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality or Tourism management degree

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.

The Front Office Manager is responsible to deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre.

Qualifications

Ideally with a university degree in Hospitality or Tourism management.

Minimum 2 years work experience as Front Office Manager or as Assistant Front Office Manager in a large operation.

Good problem solving, administrative and interpersonal skills are a must.

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