Assistant Manager - Field Service

Atomberg Technologies; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Atomberg Technologies is hiring an Assistant Manager - Field Service in Mumbai. The ideal candidate will have 2-4 years of experience and will drive day-to-day service operations across the zone.

You will resolve field-level service issues, manage service partners and improve TAT, identify gaps, ensure spare availability, and work with Sales & Service teams to enhance customer experience.

Responsibilities

• Drive day-to-day service operations across the zone
• Resolve field-level service issues and escalations
• Manage & improve service partner performance and TAT
• Identify service gaps and drive corrective actions
• Ensure availability of spares and service infrastructure
• Spend time in the market to understand issues and solve them at source
• Work closely with Sales & Service teams to improve customer experience

Job description

WERE HIRING | Assistant Manager - Field Service

Experience - 2- 4 Years

Roles and Responsibilities

• Drive day-to-day service operations across the zone
• Resolve field-level service issues and escalations
• Manage & improve service partner performance and TAT
• Identify service gaps and drive corrective actions
• Ensure availability of spares and service infrastructure
• Spend time in the market to understand issues and solve them at source
• Work closely with Sales & Service teams to improve customer experience