Job description:
Role Overview:
We are looking for a Facilities & Operations Manager with experience in managing corporate office infrastructure and utility systems (preferably within a high-compliance or pharmaceutical environment) to oversee day-to-day operations, maintenance schedules, statutory compliance, vendor management, and space planning while managing annualOPEX/CAPEX budgets.
Key Responsibilities:
1. Technical Operations & Engineering Maintenance (Hard Services)
- Manage the day-to-day functioning of critical corporate office infrastructure, includingHVAC systems, electrical panels, UPS, lifts, firefighting systems, DG sets, and plumbing.
- Implement a52-week Planned Preventive Maintenance (PPM)schedule, as well as predictive and breakdown maintenance in coordination with engineering teams.
- MonitorBuilding Management Systems (BMS)closely to ensure minimal utility downtime and prompt repairs.
- Conduct periodic inspections of all technical installations and maintain detailed maintenance logs for audits and compliance.
2. Soft Services, Hygiene & Workplace Aesthetics
- Supervise housekeeping, pantry, cafeteria, pest control, and horticulture services, ensuring strict maintenance and safety standards tailored to a pharmaceutical environment.
- Coordinate daily facility checklists, cleanliness audits, and monthly service quality reviews.
- Oversee the maintenance of office furniture, fixtures, lighting, signage, and overall aesthetic upkeep of the premises.
- Liaise with cafeteria vendors for equipment maintenance, hygiene audits, and strict food safety compliance.
3. Statutory Compliance, Health & Safety
- Ensure100% compliancewith all relevant statutory norms, including theShops and Establishment Act, Fire Safety Act, environmental regulations, and pollution control norms.
- Define and implementStandard Operating Procedures (SOPs)for equipment maintenance and hazardous waste disposal (electrical, mechanical, and plumbing).
- Conduct and document safety audits, risk assessments, and regular emergency mock drills in collaboration with HR and safety teams.
- Maintain up-to-date firefighting systems, alarms, extinguishers, emergency lighting, first-aid kits, and evacuation maps across all office areas.
4. Vendor Management & Procurement
- Identify, evaluate, and onboard specialized service providers for heavy utilities (lifts,HVAC, STP, transformers, DG sets, and UPS) and cafeteria services.
- Define clearService Level Agreements (SLAs)andKey Performance Indicators (KPIs)for all third-party maintenance vendors.
- Manage vendor performance using evaluation scorecards, ensuring timely contract renewals, compliance documentation, and payment processing.
- Adhere to company procurement policies and coordinate with the purchase team for vendor empanelment and periodic audits.
5. Financial Management, MIS & Sustainability
- Prepare and manage the annualOPEX (Operational) and CAPEX (Capital)budgets for the corporate office facility.
- Monitor consumption trends of electricity, water, and DG fuel to identify opportunities for operational expenditure optimization.
- Drive energy conservation and sustainability initiatives, includingLED retrofitting, water recycling, paper reduction, and digitalization projects.
- Present comprehensive monthlyMIS reportson costs, consumption trends, maintenance schedules, and improvement projects to senior management.
6. Space Management & Office Fit-outs
- Plan and execute space management activities, including seating layouts, workstation allocations, and internal team relocations.
- Coordinate with architects and contractors for office fit-outs, interior refurbishments, or infrastructure expansion projects.
- Maintain updatedAutoCAD drawings, space utilization reports, and real-time occupancy data.
- Ensure ergonomic standards in workplace design and furniture maintenance, and conduct life-cycle assessments for timely asset replacement.
Preferred Skills:
- Strong understanding of corporate facility management (both hard and soft services)
- Experience in statutory compliance, safety regulations, and government audits
- Knowledge of technical building systems (HVAC, DG sets, BMS, UPS)
- Strong vendor management, SLA definition, and contract negotiation skills
- Proficiency in annualOPEX/CAPEX budgeting, Excel, and AutoCAD layouts