Assistant Manager- Facilities

Jones Lang LaSalle (JLL); Mumbai; Vor Ort; INR 900.000 - 1.300.000; Vollzeit

Zusammenfassung

Jones Lang LaSalle (JLL) in Mumbai is seeking an Assistant Manager- Facilities to manage floor operations and day-to-day administration. You will support the FM team with service contracts, stock control, and client-facing reporting.

The role demands strong customer service, safety knowledge, and the ability to improve processes. On-site work with a 48-hour weekly schedule is expected.

Qualifikationen

• Graduate in any discipline.
• 5-6 years experience in facilities management.
• Tertiary qualifications in hotel management / building management and/or business desirable.

Aufgaben

• Floor Operations and day-to-day administration.
• Generate reports from stock tracker and administration tasks.
• Assist FM in managing all administrative functions and service contracts.

Kenntnisse

Facilities Management

Customer Service

People skills

Occupational Safety

PC literacy

Continuous improvement

Client reporting

Ausbildung

Graduate

Hotel/building management qualifications desirable

Business qualifications desirable

Jobbeschreibung

Job Summary

Title: [Assistant Manager- Facilities]

Business unit: [IFM]

Reporting to: [Manager- Facilities]

Key stakeholders: Client- Bharat Bhandari

Direct reports: Team consisting of Vendor

Duties and Responsibilities

• Floor Operations
• Ownership of the day-to-day administration, including reports generation of the stock tracker.
• Provide assistance to the FM in managing all administrative functions, and facility services and any other administrative functions as deemed by client.
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
• Maintain appropriate stock levels of all consumables to ensure smooth operations elevate in time to achieve availability of stocks.
• Maintain appropriate levels of Petty cash to support FM operations.
• Vendor invoices processing aligned with Client finance process.
• Statutory compliance check of all vendor invoices.
• Routinely Inspect all services to ensure performance measures are being maintained
• Set stretch targets for self to achieve maximum team performance
• Reporting
• Contribute to the Weekly FM Meeting Minutes
• Contribute to the Monthly Management Report to client and other reports as required
• Others
• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Manage all Health and Safety issues and actively participate in Health and Safety reviews
• Performance objectives
• Compliance with the Service Level Agreement established between Jones Lang LaSalle and IQVIA.
• Achievement of contracted Customer Satisfaction expectations
• Achievement of savings initiatives as agreed with IQVIA.
• Delivery of Agreed Initiatives as per IQVIA/Jones Lang LaSalle Initiatives Road Map
• Achievement of service delivery goals as agreed with manager

Key Skills

• Experience in Facilities Management is required.
• Strong Customer Service focus
• Excellent people skills and ability to interact with a wide range of client staff and demands
• Knowledge of Occupational Safety requirements
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with continuous improvement initiatives highly desirable
• Demonstrated experience with client reporting and preparation of reports required.

Employee specification

• Graduate in any discipline
• 5 - 6 years experience in facilities management
• Tertiary qualifications in hotel management / building management and/or business desirable
• Proven ability to function effectively as part of a team
• Proven ability to initiate and follow through with improvement initiatives

Location: On-site - Mumbai, MH

Scheduled Weekly Hours: 48