Assistant Manager- Facilities

Jones Lang LaSalle Incorporated; Mumbai; On-site; INR 520,000 - 780,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Mumbai is seeking an Assistant Manager- Facilities to manage day-to-day floor operations, vendor invoices, stock levels, and administrative services for the client. You will support the FM team and ensure service delivery aligns with the client’s expectations and contractual SLA.

Candidates should be graduates with 5–6 years in facilities management, strong customer service, safety knowledge, PC literacy, and experience with reporting.

Qualifications

• Experience in Facilities Management is required.
• Strong Customer Service focus.
• Excellent people skills and ability to interact with client staff.
• Knowledge of Occupational Safety requirements.
• Strong PC literacy and ability to run daily activities using systems.
• Experience with client reporting and preparing reports.

Responsibilities

• Own day-to-day floor operations administration and stock tracker reports.
• Assist FM in managing administrative functions and services as directed by client.
• Develop procedures and performance measures for accurate workflows.
• Maintain stock levels and manage petty cash for FM operations.
• Process vendor invoices and ensure statutory compliance.

Skills

Facilities management

Customer service

Safety awareness

PC literacy

Reporting

Continuous improvement

Education

Graduate in any discipline

Hotel/building management qualifications desirable

Job description

Title

[Assistant Manager- Facilities]

Business unit

[IFM]

Reporting to

[Manager- Facilities]

Key stakeholders

Client- Bharat Bhandari

Direct reports

Team consisting of Vendor

Duties & responsibilities

What this job involves –

Floor Operations

• Ownership of the day-to-day administration, including reports generation of the stock tracker.
• Provide assistance to the FM in managing all administrative functions, and facility services and any other administrative functions as deemed by client.
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
• Maintain appropriate stock levels of all consumables to ensure smooth operations & elevate in time to achieve availability of stocks.
• Maintain appropriate levels of Petty cash to support FM operations.
• Vendor invoices processing aligned with Client finance process.
• Statutory compliance check of all vendor invoices.
• Routinely Inspect all services to ensure performance measures are being maintained
• Set stretch targets for self to achieve maximum team performance

Reporting

• Contribute to the Weekly FM Meeting Minutes
• Contribute to the Monthly Management Report to client and other reports as required

Others

• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Manage all Health and Safety issues and actively participate in Health and Safety reviews

Performance objectives

• Compliance with the Service Level Agreement established between Jones Lang LaSalle and IQVIA.
• Achievement of contracted Customer Satisfaction expectations
• Achievement of savings initiatives as agreed with IQVIA.
• Delivery of Agreed Initiatives as per IQVIA/Jones Lang LaSalle Initiatives Road Map
• Achievement of service delivery goals as agreed with manager

Key skills

Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required.

Employee specification

Graduate in any discipline 5 – 6 years’ experience in facilities management Tertiary qualifications in hotel management / building management and/or business desirable Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives

Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’repursuing.

_ JLL Privacy Notice _

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.