Assistant Manager- Facilities

Jones Lang LaSalle Incorporated; Mumbai; On-site; INR 900,000 - 1,250,000; Full time

Job summary

JLL in Mumbai is seeking an Assistant Manager - Facilities to lead day-to-day floor operations and admin tasks, ensuring smooth service delivery and stock control. You will coordinate with the FM team and client stakeholders to maintain high service levels.

The role requires a graduate with 5–6 years in facilities management, strong safety knowledge, and excellent communication. You will manage vendor invoices, contracts, and health and safety reviews.

Qualifications

• Graduate with 5–6 years’ facilities management experience
• Knowledge of occupational safety requirements
• Strong PC literacy and ability to use multiple systems
• Excellent customer service and people skills
• Experience with client reporting and preparation of reports

Responsibilities

• Own day-to-day floor operations and stock tracker reports
• Assist FM in administrative functions and facility services
• Develop procedures and performance measures for reliability
• Maintain stock levels and enter service contracts
• Process vendor invoices and ensure statutory compliance
• Support emergency procedures and safety reviews
• Contribute to weekly meetings and monthly client reports
• Achieve SLA, savings initiatives and road map initiatives

Skills

Facilities management

Customer service

People skills

Occupational safety

PC literacy

Continuous improvement

Client reporting

Education

Graduate in any discipline

Hotel/building management or business degree desirable

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Title

[Assistant Manager- Facilities]

Business unit

[IFM]

Reporting to

[Manager- Facilities]

Key stakeholders

Client- Bharat Bhandari

Direct reports

Team consisting of Vendor

Duties & responsibilities

What this job involves – Floor Operations Ownership of the day-to-day administration, including reports generation of the stock tracker. Provide assistance to the FM in managing all administrative functions, and facility services and any other administrative functions as deemed by client. Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & expedite in time to achieve availability of stocks. Maintain appropriate levels of Petty cash to support FM operations. Vendor invoices processing aligned with Client finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Set stretch targets for self to achieve maximum team performance Reporting Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report to client and other reports as required Others Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Performance objectives Compliance with the Service Level Agreement established between Jones Lang LaSalle and IQVIA. Achievement of contracted Customer Satisfaction expectations Achievement of savings initiatives as agreed with IQVIA. Delivery of Agreed Initiatives as per IQVIA/Jones Lang LaSalle Initiatives Road Map Achievement of service delivery goals as agreed with manager

Key skills

Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required.

Employee specification

Graduate in any discipline 5 – 6 years’ experience in facilities management Tertiary qualifications in hotel management / building management and/or business desirable Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives

Location

On-site –Mumbai, MH

Scheduled Weekly Hours

48

About JLL

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page

Company Overview

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.