Assistant Manager Food & Beverages

Jones Lang LaSalle Incorporated; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking an Assistant Manager for F&B Account Management in Work Dynamics at the Pune site. The role focuses on managing cafeteria operations, menu design, vendor coordination and events planning with strong emphasis on client service and team leadership.

You will oversee day-to-day activities, ensure health and safety standards, and collaborate with ground staff to deliver flawless events and dining experiences for stakeholders.

Qualifications

• 5-8 years’ experience in HM / FM / IT / Corporate set up.
• Excellent vendor management skills and good working knowledge of important catering elements.
• Significant and relevant experience in handling base kitchens.
• Ability to evaluate processes and develop new policies and strategies.

Responsibilities

• Manage all F & B and day-to-day operations within budgeted guidelines and to the highest standards.
• Preserve excellent levels of internal and external customer service.
• Design exceptional menus, purchase goods and continuously make necessary improvements.
• Identify customers’ needs and respond proactively to all their concerns.
• Lead team by training, and appraising talented personnel.
• Report on management regarding sales results and productivity.
• To work with ground staff to make sure events are flawless.
• Plan event from start to finish according to requirements, target audience and objectives.

Skills

Team leadership

Vendor management

Menu design

Customer service

Communication

Tools

Corrigo

Job description

Assistant Manager – F&B Account Management – Work Dynamics (ASPAC/India)

Title: Assistant Manager – F&B, Business unit: Integrated Facilities Management, Reporting to: Workplace Site Lead, Key stakeholders: Client interface, Direct reports: Nil.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Duties & responsibilities

• Manage all F & B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all their concerns
• Lead team by training, and appraising talented personnel
• Raise events tickets in Corrigo tool and maintain KPI’s
• Define policies, and procedures related to cafeteria and events
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity
• Guest-oriented and service-minded.
• To work with ground staff to make sure events are flawless
• Plan event from start to finish according to requirements, target audience and objectives.
• Source and negotiate with vendors and suppliers.
• Approve all aspects before the day of the event.
• Ensure event is completed smoothly and step up to resolve any problems that might occur.
• Analyze the event’s success and prepare reports.

Performance objectives

• Provide Superior Client Service (weighting 50%)
• Initiative or Process Improvement in Functional Area (weighting 40%)
• Personal and Professional Development (weighting 10%)

Key skills

• Team handling experience, good communication skills
• Significant and relevant experience on cafeteria management
• Up to date with food and beverages trends and best practices
• Excellent vendor management skills and good working knowledge of important catering elements.
• Negotiating with clients regarding the facilities and catering services

Employee specification

• Candidate should have 5-8 years’ experience in HM / FM/ IT/ Corporate set up.

What this job involves

Navigating through the grueling demands of dining operations For many people in the food industry, a busy kitchen and a military unit operate similarly—both require rigor, discipline and precision for success. So if you’re looking to grow your strength in the F&B area, this role may be perfect for you! Like a high-ranking officer creating order and efficiency in a brigade, you’ll need to foster camaraderie and teamwork to get a kitchen through the rapid-fire demands of busy operations.

You’ll also emphasize the biggest success factor in the kitchen—discipline—to ensure dining establishments’ strict adherence to high standards in food safety and quality.

You’ll be an authority—like a military officer inspecting the troops—as you must go above and beyond in monitoring food preparation methods, portion sizes and presentation to ensure that a dish is as it should be, or even better!

Adopting intelligence officer-like vetting skills will help you go a long way, as you can use these in reviewing and developing menus based on factors such as nutritional value, popularity and cost. Additionally, before the start of food service, you’ll need to sample the prepared food—it’s the best way to guarantee palatability and flavor conformity.

Keeping an eye on feedback, records and supplies.

You’ll coordinate, as well, all equipment maintenance and repairs, waste removal and pest control activities.

Carrying out hygiene audits both internally and through a third-party agency. Ensuring proper documentation and keeping records (sanitation, food subsidy records, etc.) up to date and consistent with government standards are a must do.

Managing catering events The role also involves arranging and negotiating with clients regarding the facilities and catering services for special events. This means you will be on top of production schedules, and work closely with a catering vendor to identify how much and what type of food to serve.

To apply you need to have

• In-depth understanding of the role’s ins and outs
• You’ll need significant and relevant experience in handling base kitchens.
• Your impeccable skills in evaluating existing processes and tweaking them when necessary, will prove useful.
• You’ll also have solid background in formulating policies and developing new strategies and procedures.
• Excellent vendor management skills and good working knowledge of important catering elements—including supplies, equipment, services ordering and inventory control—are also helpful.
• Strong leadership and organizational skills

Are you a dependable leader who can effectively supervise and train employees? Do you have technical aptitude and report generation skills?

What we can do for you

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Pune, MH; Scheduled Weekly Hours: 54.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.