Assistant Manager - DGR Training

IndiGo; Gurgaon; On-site; INR 900,000 - 1,200,000; Full time

Job summary

IndiGo, India’s leading airline, seeks an experienced DGR training lead to deliver DGCA-compliant courses across ground operations and related functions.

You will design materials, update content, assess learners, and maintain records while ensuring adherence to DGCA/IATA regulations and audit requirements.

Qualifications

• Knowledge of DGCA & IATA Dangerous Goods Regulations (DGR).
• Experience in aviation training / ground operations / customer service training.
• Ability to design and deliver structured training programs.

Responsibilities

• Deliver DGCA-compliant DGR training for Ground Crew, Customer Service, Security, and Cabin Crew functions.
• Develop and update training materials including presentations, videos, demonstrations, and handouts.
• Prepare and maintain training documentation such as manuals, assessments, attendance records, and certificates.
• Ensure training content aligns with DGCA and IATA DGR regulations.
• Assess trainees through written and practical evaluations with standard procedures.
• Maintain accurate training records including participant data, results, and refresher schedules.
• Coordinate with Learning Support for result submission and certificate issuance.
• Ensure compliance with audit requirements and regulatory standards.

Skills

DGCA & IATA DGR knowledge

Aviation training experience

Structured training delivery

Education

Graduate in any discipline

Physics & Chemistry at 10+2 level

Tools

LMS platforms / digital training tools

Job description

IndiGo is India’s largest and most preferred passenger airline and amongst the fastest-growing airlines in the world. We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We demonstrate that low cost does not mean low quality. With our fleet of 400+ aircraft, we operate well over 2,200 daily flights, connecting 130+ destinations (of which 40+ are international), welcoming 118 million+ customers on board last year. We have an industry-leading on-time performance and one of the highest customer NPS in the Indian market. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, from a domestic carrier to a global aviation leader.

Job Title & Summary

Responsible for delivering DGCA-compliant Dangerous Goods Regulations (DGR) training, ensuring regulatory adherence, safety standards, and effective learning delivery across ground operations and related functions.

Key Responsibilities

• Conduct Dangerous Goods (DGR) training for Ground Crew Customer Service, Security, and Cabin Crew functions.
• Develop and update training materials including presentations, videos, demonstrations, and handouts.
• Prepare and maintain training documentation such as manuals, assessments, attendance records, and certificates.
• Ensure all training content is aligned with DGCA and IATA DGR regulations.
• Assess trainees through written and practical evaluations in a fair and standardized manner.
• Maintain accurate and confidential training records, including participant data, results, and refresher schedules.
• Coordinate with the Learning Support team for result submission and certificate issuance.
• Ensure compliance with audit requirements and regulatory standards.

Required Skills

Technical & Functional Skills:

• Strong knowledge of DGCA & IATA Dangerous Goods Regulations (DGR)
• Experience in aviation training / ground operations / customer service training
• Ability to design and deliver structured training programs

Experience:

• Minimum 5 years of relevant experience in aviation / training / operations

Certifications (Mandatory – To be completed post-selection):

• Completion of in-house DGR training across functions

Core Competencies:

• Strong communication and presentation skills
• Excellent organizational and documentation skills
• High attention to detail and compliance orientation
• Strong facilitation and stakeholder management skills

Preferred Skills

• Prior experience as a certified DGR Instructor
• Exposure to multi-department training delivery
• Familiarity with LMS platforms / digital training tools

Education & Qualifications

Graduate in any discipline

• Preference for candidates with Physics & Chemistry at 10+2 level

Certifications / Licenses

• Internal Requirement: Completion of in-house DGR training for all applicable functions

Training & Approval Process

• Completion of in-house DGR training (all functions)
• Successful completion of IATA DGR Instructor course
• Clearance of DGCA interview and viva assessment
• Final confirmation of role subject to DGCA approval

Location & Work Mode

• Full-time / Onsite

Other Information

• Training and certification process duration: ~6 months
• Role requires strict adherence to safety, compliance, and confidentiality standards

Additional information

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.

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'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’

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